The Firesong DLC and Update 36 base game patch are now available to test on the PTS! You can read the latest patch notes here:

Infinite loading screen

Infinite loading screen, forcing me to shut down the game and play an other game that does work.
Edited by ZOS_Bill on September 30, 2020 5:20PM
  • ZOS_Bill
    Removing add-ons can often help with loading issues in ESO.

    To fully remove your add-ons, do the the following in this specific order:
    1. Exit the game
    2. Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
    3. Rename Addons to Addons.old
    4. Rename SavedVariables to SavedVariables.old
    5. Check in-game to see if the if the issues persist.
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