Massive Latency Issues (PC-NA)

Iphin · August 2020

Is anyone else having super bad issues with latency around now? I'm in Australia and getting 999+ consistently, can't interact with objects because of lag - can't sheathe/unsheathe my weapon.

The launcher also opened super slow like it was in slow-motion, lagging out. Then I got "could not retrieve announcements" followed by an endless spinning wheel at login only to get a "login timeout" message.

I'm in Australia, but this is highly unusual. Happening on 2 PCs in the same house, have already restarted both PCs and reset my router with no effect.

PanterraQu · August 2020

Same. In Singapore. Also resets my settings back to default. Massive lag then dead

Iphin · August 2020

I'm now getting Error 108: Login Failed.

@ZOS_GinaBruno Any insight? I've checked the troubleshooter guides and there aren't any maintenance/downtime notifications I can see for PC-NA.

Iphin · August 2020

Pathping results:

Tracing route to live-services.elderscrollsonline.com [198.20.198.110]
over a maximum of 30 hops:
0 PC-Name.lan [10.1.1.225]
1 dsldevice.lan [10.1.1.1]
2 adl-apt-pir-bras31-lo1.tpgi.com.au [203.219.198.48]
3 adl-apt-pir-crt1-be100.tpgi.com.au [203.219.182.1]
4 adl-adc-lon-crt1-be10.tpgi.com.au [203.219.107.18]
5 adl-adc-lon-wgw1-be-100.tpgi.com.au [203.219.199.3]
6 be300.akingbrdr11.aapt.net.au [203.219.199.154]
7 Bundle-Ether12.way-edge902.adelaide.telstra.net [139.130.121.165]
8 bundle-ether10.way-core10.adelaide.telstra.net [203.50.11.152]
9 bundle-ether16.exi-core10.melbourne.telstra.net [203.50.6.231]
10 bundle-ether1.lon-edge903.melbourne.telstra.net [203.50.11.199]
11 aka3272218.lnk.telstra.net [144.130.167.178]
12 po110.bs-a.sech-mel.netarch.akamai.com [23.57.107.243]
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Torey-PC.lan [10.1.1.225]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [10.1.1.1]
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% adl-apt-pir-bras31-lo1.tpgi.com.au [203.219.198.48]
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% adl-apt-pir-crt1-be100.tpgi.com.au [203.219.182.1]
0/ 100 = 0% |
4 3ms 0/ 100 = 0% 0/ 100 = 0% adl-adc-lon-crt1-be10.tpgi.com.au [203.219.107.18]
0/ 100 = 0% |
5 2ms 0/ 100 = 0% 0/ 100 = 0% adl-adc-lon-wgw1-be-100.tpgi.com.au [203.219.199.3]
0/ 100 = 0% |
6 3ms 0/ 100 = 0% 0/ 100 = 0% be300.akingbrdr11.aapt.net.au [203.219.199.154]
0/ 100 = 0% |
7 3ms 0/ 100 = 0% 0/ 100 = 0% Bundle-Ether12.way-edge902.adelaide.telstra.net [139.130.121.165]
0/ 100 = 0% |
8 4ms 0/ 100 = 0% 0/ 100 = 0% bundle-ether10.way-core10.adelaide.telstra.net [203.50.11.152]
0/ 100 = 0% |
9 17ms 0/ 100 = 0% 0/ 100 = 0% bundle-ether16.exi-core10.melbourne.telstra.net [203.50.6.231]
0/ 100 = 0% |
10 16ms 0/ 100 = 0% 0/ 100 = 0% bundle-ether1.lon-edge903.melbourne.telstra.net [203.50.11.199]
0/ 100 = 0% |
11 13ms 0/ 100 = 0% 0/ 100 = 0% aka3272218.lnk.telstra.net [144.130.167.178]
0/ 100 = 0% |
12 13ms 0/ 100 = 0% 0/ 100 = 0% po110.bs-a.sech-mel.netarch.akamai.com [23.57.107.243]

Trace complete.

SweepsAllClowns · August 2020

Get latencerated massively!

Iphin · August 2020

Traceroute. Looks like Akamai BS again.

Tracing route to live-services.elderscrollsonline.com [198.20.198.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.lan [10.1.1.1]
2 3 ms 2 ms 2 ms adl-apt-pir-bras31-lo1.tpgi.com.au [203.219.198.48]
3 3 ms 2 ms 2 ms adl-apt-pir-crt1-be100.tpgi.com.au [203.219.182.1]
4 2 ms 2 ms 2 ms adl-adc-lon-crt1-be10.tpgi.com.au [203.219.107.18]
5 3 ms 3 ms 3 ms adl-adc-lon-wgw1-be-100.tpgi.com.au [203.219.199.3]
6 3 ms 3 ms 2 ms be300.akingbrdr11.aapt.net.au [203.219.199.154]
7 3 ms 3 ms 4 ms Bundle-Ether12.way-edge902.adelaide.telstra.net [139.130.121.165]
8 4 ms 3 ms 3 ms bundle-ether10.way-core10.adelaide.telstra.net [203.50.11.152]
9 17 ms 16 ms 16 ms bundle-ether16.exi-core10.melbourne.telstra.net [203.50.6.231]
10 16 ms 16 ms 16 ms bundle-ether1.lon-edge903.melbourne.telstra.net [203.50.11.199]
11 14 ms 13 ms 13 ms aka3272218.lnk.telstra.net [144.130.167.178]
12 13 ms 13 ms 13 ms po110.bs-a.sech-mel.netarch.akamai.com [23.57.107.243]
13 * * * Request timed out.
14 17 ms 16 ms 16 ms ae120.access-a.sech-mel.netarch.akamai.com [23.57.107.249]
15 14 ms 13 ms 14 ms a72-52-63-136.deploy.static.akamaitechnologies.com [72.52.63.136]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

YstradClud · August 2020

I went down to 240ms (2 white bars) for the first time ever about a week ago. Now its gone back up to 350ms (1 red bar) again though.

Iphin · August 2020

Mine is fluctuating wildly. 286 one minute, 999+ again the next.

Banana · August 2020

Just another perk of the megaserver idea when ya live a million miles from it

Mycelius · August 2020

PC-NA, playing from SG, having 700-2k ping this evening.
Thanks for the traceroute. Half expected bad hops and Akamai ... as this tends to pop up every few months with alarming regularity.

I thought the whole idea of switching from Akamai HKG to SYD/MEL was to address the previous hopping all-over-europe and horrid latency issues? We're back to square one. Would like to know if the network team is on top of the situation please?

don_kwek · August 2020

Yeah today i am constantly on 500 to 999 and cant do anything. Anyone else going through this ?

YstradClud · August 2020

Doesn't worry me that much as I've always been a casual in ESO but no idea how Aussies do vet trials with this latency.

Mycelius · August 2020

Frequent disconnects.
Login errors.
Extremely long loading screens (on top of the current long loading issues).

Firebrand10 · August 2020

I've been getting horrible latency Issues on PC/NA, used to be 130, now its always close to 250-300 and can spike to the thousands randomly. Though honestly I wouldn't expect much to happen. The game as been falling apart for a while now. Performance of all kind is garbage and it probably won't change. We've dealt with these issues for a while now, and literally nothing has gotten better.

WeerW3ir · August 2020

just telling. was in pceu now and went into maestrom after a long time. guess what? in the middle of it 999+ ping and its over

Grandchamp1989 · August 2020

Massive latency issues on NA you say?

Sounds like a normal day on EU server lol

RavenLake · August 2020

No issues on NA server for me.

TequilaFire · August 2020

Stuck in character loading on PS4 NA.
Akamai getting hit hard again.

Iphin · August 2020

Happening again tonight.

YstradClud · August 2020

Yea it's not getting any better. Seems worse then last night.

Iphin · August 2020

@ZOS_GinaBruno @ZOS_BillE Can Oceanic players get a response as to what's happening for the last 2 nights? Prime time and we can't even log into the game.

Chaos2088 · August 2020

The exact same for PC-EU as well.......unplayable atm.

PurpleScroll · August 2020

This is also happening on PC-EU. Some instances are pinging over 350.

mikejezz · August 2020

Be glad you're from us. You seem to get things fixed faster.

Lumiu · August 2020

Australian here (NA/PC), same for me. Ping 999+, DCs, error codes when I try to log back in... My keybinds are even being reset to default.

LadyLethalla · August 2020

Same, PS4 EU, Australia. I went into ICP Vault. Came out, decided to kill the mobs in front of the door into the dungeon; that lagged out so badly that it kicked me back to the character select. Tried to load back in twice, it didn't give me any error, just returned me to the char select. So I quit the game and checked my internet connection, which was fine. Tried to log back in. Timed out, then got an internal error... finally got back in, on the character that was in ICP, and arrived in the game dead at the wayshrine I travelled into ICP from. Before I logged out, it wouldn't even load my mail.

This is unsettling, given the same thing happened to a slightly worse degree just prior to last week's maintenance.

Villainelle · August 2020

Insane latency issues the past two days on PC-NA. Most noticeable for me in Craglorn trials. vHRC is a slideshow.

Wildberryjack · August 2020

Same, way higher latency than usual on both NA and EU. Thought it was my ISP as I also have high latency on another game I play, so???

jorasupay · December 2020

In the 3 years that I have been playing this is normal in both servers, the European and the North American. Especially frequent during events, the very high latency is accompanied by disconnections from the server and long waits to reconnect ...

Stridig · December 2020

You just need to wiggle the wire and reset the thingymajig and all will be fine.

newtinmpls · December 2020

I've been getting lag, jogging (not even a full run) in Rawl'ka...