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Will Zenimax ever consider upgrading the ESO servers?

SimplyRuben
As the title says, will they?

I'm so sick and tired of playing Cyrodiil the only type of PvP that actually remains to be somewhat playable is BGs during non-prime time and Imperial City all day but that's because it's abandoned. I get into combat with a single EP player and coincidentally my ping spikes from 40 to 585 the moment we start trading some skills... how slow are the eso servers? will zos ever adress these issues? or are they just going to focus on ''hey if the framerate is fine then cyrodill must be fine''?
  • idk
    idk
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    A program that is not well-written continues to run poorly on a better PC. Considering Cyrodiil used to perform better than it does today it is clear the servers are not the issue but how Zos has managed the game.

    In many ways, Zos seems to have bitten off more than they can handle, and pushing mega-servers as they have is just one of those areas.
  • SimplyRuben
    idk wrote: »
    A program that is not well-written continues to run poorly on a better PC. Considering Cyrodiil used to perform better than it does today it is clear the servers are not the issue but how Zos has managed the game.

    In many ways, Zos seems to have bitten off more than they can handle, and pushing mega-servers as they have is just one of those areas.

    It's just gutting. The game has so much potential, especially PvP with how unique and engaging combat can be but it's all ruined by the [snip]

    I wish I could still enjoy Cyrodil but I can't bare that lag and junk of non-functional abilities even after spamming keys, random ping spikes, dawnbreaker not registrating hits and more.. :( if only it just worked.

    [Edited to remove Bashing]
    Edited by ZOS_ConnorG on July 26, 2020 1:59PM
  • d3adpain
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    nope dont think will ever happen more like trying to milk the game how much they can
    you can already see it cause they barely go on live stream (cause people baiting and asking about performance,back then every patch they will do livestreams alot )and now never answer questions on forums apart closing threads,
    they barely communicate cause they dont have answer's for things like that, performance continue to get worse
    while more new people continue to join the game while like you said they didnt upgrade the servers.

    theres no hope for this game at this point after 6 years and now they mostly silence about the game performance
    now its so bad the game lag out from 50vs50vs50 people in cyro while back then its was something like 500vs500vs500(literally go to youtube and search "eso massive pvp fights" and the performance then with so many people was way better then now)
    and now pve suffers problems from the latency of the servers (its started 1-2 years ago)

    the only thing good was the optimization of graphics which i see lot of improvement compared to couple of years ago
    (since they started to repair it never saw myself go down from 60fps)
  • idk
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    I agree the performance in Cyrodiil is pathetic. However, the solution is likely not so simple, and poor management of the game as we have seen here likely means the game will continue to be poorly managed as the same people still run the show.

    I remember when we used to fill up multiple campaigns every day of the week and that was when population caps were significantly higher than they are today. Yes, the performance was never perfect but it was better than it is today. The leader of my first PvP guild left in the first year because of how Zos was managing this game just as a majority of the PvP population did.
  • Karmanorway
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    As the title says, will they?

    I'm so sick and tired of playing Cyrodiil the only type of PvP that actually remains to be somewhat playable is BGs during non-prime time and Imperial City all day but that's because it's abandoned. I get into combat with a single EP player and coincidentally my ping spikes from 40 to 585 the moment we start trading some skills... how slow are the eso servers? will zos ever adress these issues? or are they just going to focus on ''hey if the framerate is fine then cyrodill must be fine''?

    Ask me 5 years ago, i would say yes 😂
  • ccfeeling
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    More chapters, more dlc, more bugs, more lag... :p
  • Mancombe_Nosehair
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    They say they have already upgraded the servers. Twice. It looks more like a coding issue.
  • Elsonso
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    They say they have already upgraded the servers. Twice. It looks more like a coding issue.

    Software/coding and settings, as near as I can tell. They obviously made it work better for MYM, and based on what we have been told about how the megaserver works (very little) it sounds like they temporarily did something to how the server is configured, or some campaign settings, to improve performance. I'd be interested in hearing more about that from them, but I am not holding my breath.
    Edited by Elsonso on July 25, 2020 2:35PM
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Megatto
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    They'd rather focus on maintaining the crownstore
    Remove loot boxes or riot
  • scorpius2k1
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    Hey, but at least they have a complex pathing system perfectly functional now in housing! Woooooooooh!

    :trollface:

    What's sad is how many more players they could pull in with a fully-functioning game, but instead the focus goes into areas that doesn't require performance to be working properly. General PvE content, housing, small groups, solo, crown store...all work flawlessly because there is little to no overhead. Add any large group of people and/or interaction together and everything falls to pieces ANYWHERE in the game. Last I checked this is an MMO right? Feels more like a MO. To be honest, I think ESO is just not suited for such large scaling and it will likely never be due to the nature of MMO's. ESO is quite complex from an MMO standpoint. I would beg to differ why more "cartoony" looking and less complex MMO's don't suffer from these issues as much.

    With that said, it's quite obvious there are some serious optimization and core issues with the game, both server and client. ZoS' "solutions" seem to be habitually to fix one thing and come back and break that one thing again with an update to fix another thing that causes even more bugs. Round and round we go. Case and point, they are constantly chasing their own tail in an endless circle with the way they do things. So, as a business, they have to make money to keep things going hence why the only changes we see 99% of the time are new crown store items and something else broken or bugged out. Someone needs to throw them a new bone and they need to actually listen because this method isn't working, at least not for a large portion of the player base. Not seeing how this will ever change unless management improves upon how and who is working on this game and/or the methods used from devs all the way to QA because the end-product ends up being a very polished turd that could and should be a diamond in the rough. 6+ years on, I have lost all hope unfortunately. It is what it is, we get what we get. ESO is still a fun game but when I play I cannot help but see so much lost potential of a dying breed of game genre - MMO.

    “The definition of insanity is doing the same thing over and over again and expecting different results.” - Einstein
    🌎 PC/NA
    🐧 Linux (Arch)
    🧑‍💻 ESO Addon Dev
    ⚔️ Stamplar | Magplar | Stamcro | Magsorc | Magcro Healer
  • lostcloud
    lostcloud
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    As the title says, will they?

    I'm so sick and tired of playing Cyrodiil the only type of PvP that actually remains to be somewhat playable is BGs during non-prime time and Imperial City all day but that's because it's abandoned. I get into combat with a single EP player and coincidentally my ping spikes from 40 to 585 the moment we start trading some skills... how slow are the eso servers? will zos ever adress these issues? or are they just going to focus on ''hey if the framerate is fine then cyrodill must be fine''?

    Wow, 40 ms would be like playing a different game compared to the 300+ my guildmates and I get. But we accept that as just our lot, well those of us that are left the many others are simply waiting for another MMO to come along. We as a guild play during off-peak hours when the populations can drop as low as 1 bar and its playable, but once the populations start to climb back up towards 3 bars the latency climbs. Now this is how it has always been worsening performance with more players, however in the past several months once we get to 3 bars pop all manner of desyncs begin to happen abilities refuse to fire or simply not hit, opponents, seem to teleport around the screen, both hard and soft cc's simply can not be broken, siege takes 3 to 4 seconds to fire and is then desynced with both its animation and damage.

    So each night instead of settling in for 4 to 5 hours of Cyro pvp we are now lucky to get 2 to 3 hours before the populations get to the lofty heights of 2 or 3 bars and the game desyncs and become unplayable. We then usually have a *** to each other about how things could have gotten so bad and log out for the night with the vain hope that maybe things might be better tomorrow night. I can not help but feel the night is fast approaching where we will finally say enough is enough and stop logging in and finally cancel our subs.
    Nocturnal (AD AvA Oceanic guild, still kicking after 5 years) Formed in 1999 DAoC Beta now in our 21st year.
  • TineaCruris
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    They upgraded the servers for the duration of the Midyear Mayem event. Then they downgraded them as soon as the event was over. So we know they can do the needed upgrade.

    Yesterday and today, 9am EST and cyro is virtually unplayable; massive desync's everywhere
    Edited by TineaCruris on July 25, 2020 4:53PM
  • TineaCruris
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    idk wrote: »
    A program that is not well-written continues to run poorly on a better PC. Considering Cyrodiil used to perform better than it does today it is clear the servers are not the issue but how Zos has managed the game.

    In many ways, Zos seems to have bitten off more than they can handle, and pushing mega-servers as they have is just one of those areas.

    It's clear they could improve performance by managing the servers the way they did during the MYM event.
  • SupremeRissole
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    As an Australian on console this game is unplayable from a competitive standpoint. In order to maybe get an hour or two of cyro to be somewhat playable I have to be on at a time when a majority of the server is asleep, and even then more and more players are catching onto this and jumping in at this time for the same reason. During prime time, forget it, I'm lucky to be able to do dungeons and thats it. Any PvP is unplayable, input delays, desyncs, 5 second dizzy swing animations you name it, duelling, BG's, ICP it doesnt matter its all just pure frustration.
    PvE, well dungeons and arenas work okay, and by okay I mean, skills mostly work but frames and delay are bad enough to signifintly drop your damage. Trials, currently disconnects are too often, pretty much every trial we have attempted has been riddled with at least half the team certain to DC at the same time, usually on last bosses.

    Years ago I would push through it for the love of the game, but with year after year of performance getting worse and the game taking a direction that disregards skilled play/mastery/veteran community, I just desync and instead of getting mad I just log off and play a game that actually runs well.
    As mentioned before, the game has so much potential, and I get upset over the degradation of this game because I do genuinely care, like lots of vets Ive sunk thousands of hours and more money than Id care to admit, but I can't really be bothered getting all worked up over a game that continues to get worse as well as disregard feedback from vets.
    "Hopefully the new console will help" lol
  • Ri_Khan
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    The megaserver is a failure. There needs to be regional servers.
  • TechnoDreamVision
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    Too Many Error 200 and Too Many Error 108
  • Gythral
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    Too Many Error 200 and Too Many Error 108

    304 too
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • finehair
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    Considering the "quality" of cyrodiil during primetime and weekends, they should just close cyrodiil just like they closed the servers when they found out some people were able to go to western skyrim for free. [snip]
    It's a ducking joke how they let it stay like that.

    [Edited to remove Conspiracy Theory and Bashing]
    Edited by ZOS_ConnorG on July 26, 2020 4:44PM
  • Elsonso
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    Ri_Khan wrote: »
    The megaserver is a failure. There needs to be regional servers.

    That would be a nightmare. There would probably have to be hundreds of them, just to keep the populations low enough that players don't have latency problems. We would have to be able to share characters across them, or leveling would be unmanageable. People would spend time going from server to server finding enough people to play with, or finding few enough people that they could be alone.
    It's clear they could improve performance by managing the servers the way they did during the MYM event.

    Yup.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • LuxLunae
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    idk wrote: »
    A program that is not well-written continues to run poorly on a better PC. Considering Cyrodiil used to perform better than it does today it is clear the servers are not the issue but how Zos has managed the game.

    In many ways, Zos seems to have bitten off more than they can handle, and pushing mega-servers as they have is just one of those areas.

    This is why zos is cleaning up their code first before buying better servers.

    I started using fear in pvp. It is the best stun. For some reason it makes the foe stand there looking stupid even after its done.
  • kamimark
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    The solution is simple: ZOS should shut off PVP in Cyrodil, it just doesn't work and never will. Leave IC, BG, and duelling up. This will then stop polluting the PVE game with combat changes for PVP, and the servers can be better used for PVE instances.
    Kitty Rainbow Dash. pick, pick, stab.
  • Elsonso
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    LuxLunae wrote: »
    idk wrote: »
    A program that is not well-written continues to run poorly on a better PC. Considering Cyrodiil used to perform better than it does today it is clear the servers are not the issue but how Zos has managed the game.

    In many ways, Zos seems to have bitten off more than they can handle, and pushing mega-servers as they have is just one of those areas.

    This is why zos is cleaning up their code first before buying better servers.

    If they are on the same technology platform today that they were on back when they posted pictures of the EU server, they won't be doing that.

    When I look at what ZOS is doing and the megaserver information that they have released, I realize that hardware upgrades are probably cheaper than paying some employee to rewrite server code for performance. Therefore, the logical conclusion is that ZOS has already got the "better servers" in place and can proceed no further until they refactor the server software.

    This is why I figure that they "fixed" performance in Cyrodiil campaigns like Grey Host by playing tricks with the way the campaigns are configured. I think they significantly lowered the caps and turned off settings and checks in Cyrodiil that they normally want to keep turned on.

    Of course, until ZOS comes out and confirms or denies such a statement, this is all conjecture based on observation.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • gatekeeper13
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    The experience from the recent MYM event told us that it is possible for Cyro to see some performance improvement.

    Can't tell what they did to the server, but it worked better at full load than it works now at 1 bar population.

    Maybe they dedicated more hardware? Whatever the truth is, I dont see them spending money to upgrade their servers. They will milk their game till it's dead and then shut them down.
  • Red_Feather
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    It's on the docket next to getting new audio equipment for ESO Live streams.
  • BlueRaven
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    Personally I would like them to start tackling the many bugs on the Mac client. It’s getting on two years since we had any client bugs fixed.

    Adding “night mode”, or whatever, are not bug fixes, it’s just avoiding the major issues.

    Whatever issues a pc player might be experiencing, Mac players get it too, IN ADDITION, the Mac client has a myriad of issues particular to the client. But I get the distinct impression that they are in dire need of quality programmers.
  • Elsonso
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    Whatever the truth is, I dont see them spending money to upgrade their servers. They will milk their game till it's dead and then shut them down.

    They will milk the game until it is dead. That is totally true, and you would do the same, I am sure. I mean, seriously, the whole point of the game is to make money. If it were not, they would not even waste the effort to monetize it.

    ZOS could spend the rest of days just rolling out PVE content every quarter and pay no heed, or money, to performance. The game would probably continue to be successful for years, given that PVE works pretty well, even with the performance as it is today.

    Unless someone has decided that ZOS just lies about stuff, it is easily observable that they are spending money to improve performance. There are some performance improvements on PTS that I want today. I don't want to wait.

    Of course, I am exclusively a PVE player, so my idea of "performance improvements" will be different from someone who is measuring performance by PVP standards.

    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Gorreck
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    Elsonso wrote: »
    Unless someone has decided that ZOS just lies about stuff, it is easily observable that they are spending money to improve performance. There are some performance improvements on PTS that I want today. I don't want to wait.


    Honestly in some parts of PvP it isn't about "improving performance" it is about making the game actually playable.

    In Cyrodill you can be riding across low populated areas of the map, at offpeak times of the day, with no one within a long distance of you and yet you still hit 3 to 5 second load screens every 5 to 15 seconds.

    It did not used to be that bad, I'd only get the occasional load screen during massive fights or keep transfers once upon a time.
  • Elsonso
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    Gorreck wrote: »
    Elsonso wrote: »
    Unless someone has decided that ZOS just lies about stuff, it is easily observable that they are spending money to improve performance. There are some performance improvements on PTS that I want today. I don't want to wait.


    Honestly in some parts of PvP it isn't about "improving performance" it is about making the game actually playable.

    In Cyrodill you can be riding across low populated areas of the map, at offpeak times of the day, with no one within a long distance of you and yet you still hit 3 to 5 second load screens every 5 to 15 seconds.

    It did not used to be that bad, I'd only get the occasional load screen during massive fights or keep transfers once upon a time.

    "Intermittent Load Screens: It's a source of frustration for everyone when you're running around Tamriel and you're intermittently hit with short load screens. We've identified two areas where this behavior could occur. The first issue is a bug with streaming of scaled assets that are switching between LOD models and main models. This should go to the live servers with an upcoming U26 incremental. The second issue is regarding a bug that could cause the game to have much bigger physics streaming radius when a high view distance is selected, resulting in more loads than necessary. This fix will release with U27. We will be actively monitoring the live server metrics after U27 releases to determine if additional investigation and work is needed."
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • ShawnLaRock
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    The server doesn’t matter if the engine doesn’t work.

    S.
  • NeoXanthus
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    They don’t have enough or the right kind of compute resources to handle high time load. I see these debates almost every time they talk about fixing game code. The problem with that is it is expensive and most cases does not bare fruit. The old information technology saying that is still true today “CPU cycles are cheap and heart beats are expensive.” Meaning in the long run it will cost more to rewrite a program than it does to throw more hardware at it.

    Other big issue with this game currently is transport. They are using a great anti-DDoS service in fact it is one of the best out there. There setup is one that use asymmetric massive cloud-based anti-DDoS cleaning services using Generic Routing Encapsulation (GRE) tunnels for returned clean traffic. Again, this is a great setup and used by some of the biggest and best companies out there. The issue is ESO application sets the “Don’t Fragment” or DF bit to value of 1. This means a good amount of traffic will be larger than the max transmission unit or MTU for short. This can be migrated a multitude of different ways however none of them are good and many of them increase latency by load.

    I propose ZoS/ESO gets a massive data center upgrade and transport overhaul.

    Edited by NeoXanthus on July 26, 2020 4:33PM
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