I have played ESO a bit, but have not even hit level 20. I stopped for a while and now find I cannot remember how to do _anything_ - I don't remember any of the story lines in my journal, have little idea of how my character's abilities work (and am bewildered anew by the skill system), and seem to have a bunch of raw materials cluttering my inventory and bank that I don't know what to do with.
Can anyone recommend how to proceed? Are there patient newbie-friendly guilds on PC/NA that can help? I am… of a certain age, and my ability to learn quickly is not what it was.