Storage Chest bug

SleepyBalrog

Items disappearing from Storage Chests when chests are accessed by more than one character. This have happened twice now the last month and this is how it happens: Character one put some items in a chest, then character two put some more items in and when character one access the chest again some of the items she put in has disappeared (character two did see them when she put her items in.
So far 2 green items (stored for future research), three stacks of crafted potions (10-15 of each) and one alchemy survey disappeared.
Since it has only happened twice in the last month it do not happen every time.

Pyr0xyrecuprotite

Which platform/server? Also, is this specific to any ONE of the 8 storage chests, or has it happened with more than one of them? Lastly, which house were you using at the time, or houses?

idk

The previous poster is correct in suggesting the information be added so Zos does not have to guess or look into your account to see where you play. I would also suggest creating a ticket if the items have been permanently lost and make sure to detail what has happened in a clear manner.

Further, is character 1 still not able to see the items yet character 2 can?

SleepyBalrog

Platform: XBox
Server: EU

None of the characters can see the items anymore.

Both times it was one of the small chests (30 slots), the first one I bought on Crown Storage, the other chests have only been accessed by the first character so far as they are used to store treasure maps, furnishing, items for research purposes, etc.

The first time it happened both chars accessed it from the room in Sugar Bowl in Rimmen, Elsweyr. The crafter added 3 items for later research and a alchemy + woodworking survey from doing writs, a few hours later char 2 added 4 more items fOr research and deconstruct. When the first char accessed the chest all seven research and items were gone Plus the alchemy survey. The woodworking survey and several crown XP scrolls, crown repair kits and crown soul gems were fine. Char 2 then accessed the chest and could not see them either.

The second time my main crafter added potions and food items from Proudspire Manor in Solitude after crafting them, then one of the other chars accessed the chest from Sugar Bowl and one starch of 15 stamina potions were gone, the other 12 food / drink items and 3 types of potions were fine.

Both times the items stay gone for good after they disappear.

I can check the name of the two chests In Sugar Bowl after the server is back up (the only chests that are present in several locations at the time. But the first time it happened I only had one chest and one home.