Endless Loading Screen After Launch

wondercube · June 2020

I started having this problem yesterday, after the game went down for maintenance. At first the game couldn't patch properly, so I had to repair it (I was getting a message the files were 'in use' by another program'). After repairing, still received the same message, so I restarted my computer and that seemed to resolve whatever issue was happening. Game patched liked normal, but upon hitting 'play' on the launcher, I get hit with an endless load screen and can't even get into the character select screen. Anyone else having this issue? I use steam, and its specifcally my PC that cant log in. My laptop managed it just fine this morning.

RT01100111 · July 2020

@wondercube you may have better results in this forum for future reference.

https://forums.elderscrollsonline.com/en/categories/pc-technical-support

RT01100111 · July 2020

Possible KBs that may or may not help.

WHAT DO I DO IF THE PLAY BUTTON SPINS AND NOTHING HAPPENS AFTER HITTING PLAY ON THE LAUNCHER? (WEBROOT ANTI-VIRUS)
https://help.elderscrollsonline.com/app/answers/detail/a_id/21597/kw/game does not load after clicking play

WHAT DO I DO IF I HIT THE PLAY BUTTON ON STEAM AND NOTHING HAPPENS?
https://help.elderscrollsonline.com/app/answers/detail/a_id/50435/kw/game does not load after clicking play

wondercube · July 2020

Thanks for the assistance!
I tried some of the methods linked but nothing worked. I decided to run the repair tool again, and that thankfully worked this time?

ZOS_Bill · July 2020

We are glad to know running a repair has helped with the endless loading screens. Since the issue is resolved, this discussion is closed going forward.