Stadia group bug

extremssb16_ESO

I'm playing through Stadia platform. When I use the dungeon finder and I accept the check the game kick me out with the error 318 for hitting the message rate limit which is a mistake because I'm not chatting with anyone.
https://youtu.be/ZjIoHvKUV84[url][/url]

mneimneh_ESO

https://www.youtube.com/watch?v=QomoN2XTRDE&feature=youtu.be

I've had this happen intermittently to me as well, also had a support ticket that was closed with no solution offered. Was humorous as they asked me to turn off mods. Basically join a group, get the boot. Reloading usually fixes it just annoying.

mneimneh_ESO

Can someone from support look at this? @ZOS_GinaBruno is there someone we can specifically tag related to Stadia issues? We don't have a support option to even click on for portal.

I did log a ticket number 15989172 but didn't really get very far there. This is also a bit oddconsidering I can't actually click PC without it asking me for files that don't exist for Stadia. =/ I was able to get past the requirement by specifying PS4, but yeah, not that either.


.
We're literally just accepting group invites and getting booted. I've had this happen in PVP and Trials.

Halp.

stefan.gustavsonb16_ESO

FYI, that "message limit" you hit has nothing to do with chatting. It's an indication that the game client is sending too many messages across the network, those messages being any data the client and server need to exchange with each other: movement, combat, bank transactions, sending in-game mail, anything. Grouping up to start a dungeon does not come across as a particularly data intensive operation, but the group finder has been bugged since it was introduced, so I suppose anything can happen.

However, exactly what constitutes "too many" messages, when it occurs, and why, is unclear.

RT01100111

@stefan.gustavsonb16_ESO I agree. Seems like there is some lag due to the middle man aspect. Question is can the lag be reduced? Is it server issue or on your end. If neither, does tolerance for lag need to be adjusted for those account types?

mneimneh_ESO

To be fair my ping is typically 67 or so... not sure there is a lag but possibly a burst of messaging when joining groups that is handled differently or incorrectly with Stadia players.

Gureokami

Same thing, happened to me as well. Can we get a confirmation from someone @ZOS (@ZOS_GinaBruno?) that this bug is acknowledged and will be fixed in future patch?

Meowz445

This happened to me also. Everyone I would invite into a group would get knocked offline and have to reload. Upon reloading they were still in the group thankfully. This is very annoying and time wasting.

idk

@ZOS_BillE might be able to see this earlier.

Good luck to those on Stadia.

BuddhaKahn

I have also opened a ticket for this issue and get nothing but canned responses about disabling mods and gathering logs. Sigh.

It would be nice to get some official comment or acknowledgement.

mneimneh_ESO

Anyone out there that can help @ZOS_GinaBruno or can we get an acknowledgement this is being looked at?

ZOS_GinaBruno

Thanks all, confirming we've seen this and are actively investigating.

eradre

This (and some other really long standing bugs...) are 100% affecting my experience of seamless play. Its stuff like this that helped me decide to take a 3 year break from ESO. Please work on this, we have brought entire guilds of people excited to start in ESO with Stadia. The more mobile friendly ESO is the longer it will continue to be relevant as a viable MMO for the future.

Signed,
about 50 Stadia players.

gamer404

I have this issue. Cannot group effectively.

extremssb16_ESO

The last 3 days the group systen have been working well. No problems at all.

mneimneh_ESO

We're still getting issues, had one poor guy who missed our Stadia guild event due to getting booted every time he relogged because he was part of our group doing world bosses. One guild mate had it happen 10 minutes ago, so it's not fixed.
@ZOS_BillE hepppp

mneimneh_ESO

Whoops! Just saw the post from Gina, THANK YOU!!!

megs85

This bug is literally killing the game for me, I can not join any large group, so trials are out of the question. It happens on all devices (Chromecast, laptop, phone) and happens every single time. ZOS you can replicate this every single time, join any large group and you will be kicked. Doesn't seem to happen if you join a normal 4 man group or if you join a 4 man group which then has more users join and thus becomes a 'large group'. Please fix this, a huge part of the game is unplayable on stadia!!!!

svinto_87b16_ESO

I stopped playing due to this bug. Kicks me out 90%of the time i join a grp.

gerryb16_ESO3

I am also getting this error on Stadia. Ticket submitted

BuddhaKahn

This is still occurring. I have not been able to join a group since I started playing on Stadia.

megs85

About to cancel my sub to ESO and stadia. Game is unplayable as a MMORPG on stadia as can't join any large group. How was this not picked up in testing???

mneimneh_ESO

Hey @ZOS_GinaBruno support is telling me it's fixed, not super excited as it isn't. =( Any update for the poor folks in here? We have an entire guild of folks who can't do group content without at least one or two of us being unable to join at all. =(

gerryb16_ESO3

Well, I submitted a bug report and got a copy/paste answer which is irrelevant to us Stadia users. It would seem there support staff have not been made aware of Stadia and there cut and paste answers have not been updated to include Stadia.

Just to note, I have only been getting the error 318 while using my Stadia controller. It has not happened when using an Xbox controller on my laptop with Stadia.

Hopefully it's resolved quickly as an MMORPG with broken grouping is game breaking in my view.

Update: 21/07/2020

@ZOS_GinaBruno I have to say dealing with your support is a very frustrating experience. They seem to have no interest in acknowledging a bug report for what it is and logging it with the devs. Their only interest is fobbing me off with generic non relevant answers to get the ticket closed as quickly as possible, with no care as to weather the problem is looked at or not. They behave like they are working to a quota system where the main objective is to close the ticket and not to acknowledge or log the problem.

I have no expectation that the support staff can fix our problem, but I do have an expectation that they can log it with the devs who can fix it. Fobbing me off with generic answers and telling me to log the bug with Stadia when this is clearly not a systems issue, but a software issue is not helpful. In fact I think this my be a recurrence of a bug you had 7 years ago with how ESO on X-box handled non standard controllers, only now with Stadia.

BuddhaKahn

Yes, the support responses to this issue have been extremely frustrating. It is quite clear that they have no idea how Stadia works.

mneimneh_ESO

That said, is there any chance this was looked at for 6.1.1 @ZOS_GinaBruno or will be touched before patch? I didn't see any notes on it but am hoping. Sorry to keep pinging you on it but was sad to not see it mentioned. =(

We're about to start spinning up trials for folks vs. general world boss runs / mages & fighters guild type events and this will result in kind of a non-starter as folks won't be able to actually do trial groups now they are starting to hit 160+ and looking for better gear.

We can't actually play PVP right now outside of solo. As of last night when I join a group I'm locked out due to "Account Logged In" and if I manage to get through I get immediately booted again for another "Account Logged In" cycle. I basically can't play until they boot me from the group, if they boot me from the group. Makes for a somewhat frustrating evening of not playing.

Related to the canned responses not making any sense, I think part of it is there isn't actually a Stadia queue yet, so canned responses are misfires off the bat.

mneimneh_ESO

Gonna leave this here, but hey Scourge Harvester staff looks cool.

"Another Lonely Night in Craglorn"
https://youtu.be/35BwcSQ2-Kw

I tired joing 5 different groups for a quick NCR. This is a snip of the last two.

RuiNtD

I play with Xbox controller on PC and the bug occurs on there as well. I’ve also tried KB+M on PC with the same issue.

megs85

Anyone tested if this fixed after latest maintenance?

mneimneh_ESO

megs85 wrote: »

Anyone tested if this fixed after latest maintenance?

This is fixed with 6.1.2 per Patch Notes, we won't be able to test until it goes live, but excited!

Stadia

Optimized the time it takes to resume your gameplay.
Fixed an issue where you could be kicked to the login screen and unable to log in after joining a group.

megs85

Yey