Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Lost time, crown coins and even the guilds I joined on all characters.
I logged on today (6/24/2020) after the servers went down and found out that I lost time at least 72 plus hours on all my characters, lost items that I had gotten during this time and have lost over 5000 crown coins, my skills are not where they were. I am also in guilds that I had left and not in the guild I join (even though the roster shows on a friends account that I am in that guild) I also cannot use any guild merchants. I am sure there is more stuff that is missing. Is there someway to fix this?