Crashing out but..

Vandellia

Since the new expansion I've had multiple freeze-ups (can be just running around porting accessing bank etc) some times the freeze is followed by a crash to desktop with a notification that"can not connect to server" ,other times a freeze up followed by a no error crash to desktop. Sometimes i can go to the log in page log in and get back into game, other times however i end up with an endless log in screen. and am forced to force crash the log in. Here is what is going on. If i close out the log in screen and the launcher screen and relaunch them i can not get back into game at all so closing them out again and doing the three fingered salute and bringing up control panel and relaunch the launcher and login screen memory usage is pretty much static indicating game is not loading at all. deeper investigation shows that every time this is happening that even after closing out both launcher and log in screen you can still hear ESO music running. Scroll down to processes and voila what can be seen.. in processes eso is still running (it should'nt be with launcher and log in programs terminated.) memory usage is at a static value if i kill the process i can then restart the game and get back into game normally

ZOS_Bill

@Vandellia

Have you tried any of the basic crash troubleshooting such as repairing game files or reinstalling?