cant log in to game

poleth1984 · June 2020

been trying for two days now. tried resetting my computer and modem and router. put in my password, hit enter and just a loading screen. never gets to character select. anyone else havbing this issue and is there anything else i can try?

ectoplasmicninja · June 2020

I get this, or I get to character select and it hangs after that and kicks me back to the login screen. I've reset the router, repaired the game, etc, but no luck. I submitted a ticket a couple days ago but have received no response yet.

ZOS_Adrikoth · June 2020

Greetings! Please try disabling any addons to determine if this could be causing a potential issue. The steps in this article may be able to help as well.

ectoplasmicninja · June 2020

Did you guys sneak a fix into a patch? This morning I couldn't log in. I just disabled all my addons, and was able to log in...then reenabled all my addons, and I can still log in. This is weird, but I'm not complaining.

ectoplasmicninja · June 2020

Just kidding. It's still happening, but intermittently. Loading and swapping characters seems to be more stable if I disable Combat Metrics, LibCombat, and BugCatcher, but logging in in the first place is hit or miss. This is just odd.