cant log in to game

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poleth1984
poleth1984
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been trying for two days now. tried resetting my computer and modem and router. put in my password, hit enter and just a loading screen. never gets to character select. anyone else havbing this issue and is there anything else i can try?
  • ectoplasmicninja
    ectoplasmicninja
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    I get this, or I get to character select and it hangs after that and kicks me back to the login screen. I've reset the router, repaired the game, etc, but no luck. I submitted a ticket a couple days ago but have received no response yet.
    PC NA, CP2200+. Character creation is the true endgame.
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings! Please try disabling any addons to determine if this could be causing a potential issue. The steps in this article may be able to help as well.
    The Elder Scrolls Online - ZeniMax Online Studios
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    Staff Post
  • ectoplasmicninja
    ectoplasmicninja
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    Did you guys sneak a fix into a patch? This morning I couldn't log in. I just disabled all my addons, and was able to log in...then reenabled all my addons, and I can still log in. This is weird, but I'm not complaining.
    PC NA, CP2200+. Character creation is the true endgame.
  • ectoplasmicninja
    ectoplasmicninja
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    Just kidding. It's still happening, but intermittently. Loading and swapping characters seems to be more stable if I disable Combat Metrics, LibCombat, and BugCatcher, but logging in in the first place is hit or miss. This is just odd.
    Edited by ectoplasmicninja on June 6, 2020 8:45PM
    PC NA, CP2200+. Character creation is the true endgame.
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