Shade of Naemon's attack cause game crashing

Mason99b

Shade of Naemon's certain flaming attack cause my game freeze and stop working every time he used it. (The moment it hit me)

I tried disable addons, adjust to the lowest setting, update graphics card driver, repair game client. Nothing is working.

My pc is brand new, not even a week old. I tried google the issue, but nothing came up.

CPU: Ryzen 5 3500X
GPU: RX 570
RAM: 16G
OS: Windows 10 64 bit

Any help would be appreciated.

Edit: Tried abandon quest and restart it, still doesn't work.

Edit 2: Tried reinstall the game, doesn't work either.

PunkyBum

I’m having same issue on Xbox. Tried 4 or 5 times with same result. I raised a ticket but not heard anything so far

PunkyBum

Tried again today after recent update, but nope still crashes. It’s annoying as I’m trying to work through the dominion quest line, but can only get this far. Makes me wonder why I spend so much money on this darn game

Fares_B

I am on PS4 and having this exact problem. I faced this problem 3 days ago and sent a ticket. However, I found a way around it the second day. I kept hitting Shade of Naemon with L2+R2 basically disturbing and stoping his attack that is causing the problem until he was defeated. I was so happy when it happened because now I can continue the story. It took me around 6 or 7 tries to succeed. I noticed that the crash happened when he launch an attack containing black skulls.
Later on, I was doing a dungeon daily quest called Fang Lair and there are three bosses that uses the same attack. Guess what, the game freezes every time the bosses launch this particular attack. So I quit and never coming back to this dungeon until they say this problem is fixed.

Quinney109

I’m also having this issue on Xbox One.
Furthest I have got is also by repeatedly stopping him attacking, though when he spawns other enemies this becomes near-impossible.

There’s a similar issue on a different quest called Gods save the King - Mistwatch - Eastmarch. Similar enemy, same looking spell. Exactly the same outcome - crash.

I also encountered this problem when fighting a Shaman outside Windhelm.

Only thing I can conclude is that that particular spell is what is responsible for the crash. And that the issue is with ESO and not my Xbox or disc.

So far tried:
Submitting multiple tickets (nothing)
Reinstalling
Cleaning the disk
Cleaning the disk drive
- Currently trying to see if changing from External Hard Drive to Internal will make any difference 🤷🏼‍♂️

https://share.icloud.com/photos/0KMqE_SIMwYfjJiiHbIuvRl_A#Heywood

- Above is a iCloud link to a video of it happening, hope it works -

Quinney109

- Currently trying to see if changing from External Hard Drive to Internal will make any difference 🤷🏼‍♂️

- This didn’t work either.

Alysta

I ran into this bug today. I was able to defeat him using ranged attacks, and roll-dodging the flaming skull attack. The farther away I was, the easier to dodge. He seems to only use the skull attack right after one of his summoning groups is eliminated. In total I think I had to dodge four or five of them tops. Hope this helps.

benholt06

This isn’t just a Shade of Naemon thing. Players are getting crashed in all areas of the game by this same mechanic from liches, shamans, etc. Clearly the devs don’t know how to fix it. I can’t even get so much as a go screw yourself reply from them. I demand every red cent I’ve spent on this game back- this is absolutely ridiculous.

LadyAzura

Just posted a thread about a similar issue yesterday. Ever since midyear mayhem started I have been having constant crashes during PVP and when fighting necromancer classed characters, like liches. I have done extremely thorough testing on a lich in a delve in Craglorn, and I am pretty sure that the game crashes when you are interrupted or hit while casting an ability. I literally tried standing there, and when I was getting hit with the skulls it didn't crash. But the moment I used my ward ability or the summoned clannfear heal ability, it would crash if he hit me.

I have tried every fix I can imagine, updated all drivers and everything else, disabled all addons, lowered all settings, and even used the repair feature in the launcher.

Still having constant crashes during combat, making the game almost unplayable at this point. Getting really frustrated.

Quinney109

Just tried using Morrowind disc instead of Elder Scrolls base disc but same outcome.

Tried again just now, got a lot further using dodges every time. It does seem to be when I’m also using an ability that the game crashes.

benholt06

Keep pestering them until they do something about this. The lack of attention they've shown this problem is unreal.

Fares_B

Today I was in Reaper’s March in Northen Wood Dolmen and there was a lich among the several bosses we were facing. Still the problem is there. The moment the lich hit me with the skull attack the game crashed.

benholt06

I don’t get it. If they can’t fix it just replace the mechanic with something else.

Fares_B

Come on guys. Today after the megaserver maintenance I thought you were gonna fix this. I just had my game crashed at Reaper’s March when fighting a lich in Jodewood Dolmen. It crashed several time then finally I was able to defeat it with long distance weapon Bow and arrows and basically running around like an idiot.

benholt06

It's obvious they can't figure it out. I got all the way thru Crypt of Hears and final boss had this mechanic, so guess what?
Yep. Crash. I'm just gonna stop playing the game. I already let my plus membership expire. Ridiculous.

Quinney109

Would’ve thought they’d fix it by now.

benholt06

It's been 36 days since this thread was opened, not so much as a jolly go bleep yourself from the devs. I'm really frustrated at the bug, I'm livid at being ignored.

Fares_B

Today Crypt of Heart II last boss has the same attack and I my game crashed. Although I’m a tank, I was lucky enough to have good group that did not kick me out. I closed the game opened it again and continued playing till we won. But it’s really frustrating, this was the end of the dungeon. Imagine being kicked out after all the trouble of going though it. Now when I face a tough boss, I’m more afraid of game crashing than the boss it self. It takes out the fun of the game.

benholt06

Can't even hunt skyshards. Ran into a random necro/shaman in Eastmarch headed to a delve. Crash.

WHAT IS THE PROBLEM?! FIX THIS MECHANIC OR REPLACE IT!!!!

benholt06

To keep this on page 1, though there are several other threads reporting crashes due to same mechanic.

Devs must be more concerned with shilling new content than helping players who've sunk hundreds of dollars into this buggy mess.

LadyAzura

I made a thread about this too, absolutely no acknowledgement from the devs or mods. A lot of people are having this issue, and it is an extremely prevalent issue in battlegrounds and PVP. It's ridiculous how my game will crash during battlegrounds because a necro hits me with an ability. Unfair to me, and unfair to my teammates because it kicks you from the game and punishes you for "deserting" if your game crashes.

Dovakhan

IDK if my freezes are also related to this issue, but it's true that most of them are when I'm facing a boss.

But I'm puzzled on why it also freezes constantly when facing the first group of enemies in IC Prison (from the spawn, just up the stairs in front of you). Is there some guy with that attack there?

And why does it freezes constantly in the first final boss of vMA, but not in nMA?

benholt06

What's more likely to happen, me waking up and seeing a "Z" next to this thread, or me waking up and seeing Margot Robbie next to me? It's a close one.

C'mon guys, if you can't figure it out just tell us. We'll still respect you in the morning.

uis99

So, I've been following this thread for a few weeks now, thought I might add some info into it.

I contacted support about a week ago asking if the devs know about this issue and if so what progress was being made on it. They asked for a video of the issue and I provided this one.

https://youtu.be/RQf8-USxZ0s

I'm running the game on my PS4 pro.

3 days ago I ran into a quest that had another lich that I killed without a crash.

https://youtu.be/65LbzOyhVZI

And then today I decided I'd check back in on the crash. I grabbed this video to confirm, yes this is still occurring.

https://youtu.be/Wnl68X8DnNc

Hopefully if some dev is out there working on a fix this helps.

I can't give a exact repo rate on this issue but it seems that the blue fireball attack causes a crash 8/10 times. It's hard to tell as It's usually the first attack by the enemy. When that attack doesn't crash the game it's a crap shoot if the next one will.

I'm going to reply to my support thread to see if they can get back to me but I'm not holding out hope on that end. Some customer support has little to no interaction with internal QA teams.

benholt06

Can't wait to see if the update fixed this. I'll be holding my breath.

JagoKilmoore

Does anyone know if they fixed don’t wanna get my hopes up before I leave work
Damn not fixed

benholt06

JagoKilmoore wrote: »

Does anyone know if they fixed don’t wanna get my hopes up before I leave work
Damn not fixed

Of course they haven't. Silly us for thinking for a second they would.

uis99

Just got in a response from the Customer Support team. They say that the crash will be fixed in the next update...whenever that is. I don't know why they wouldn't let this thread know about that but hey, they say it's going to be fixed.

benholt06

Thank uis.

Not all heroes wear capes. Hopefully they actually keep their word.

They could send us some free crowns, those of us who've been paying for the game while it's been basically unplayable for the last 6 weeks.

uis99

I have 4 years of QA experience. You would be surprised how many of these major issues seemingly fall though the cracks.

Fares_B

So today is the second day after the update. Until now I haven’t had a single crash despite fighting many enemies with the same attack. Last of them was Garron the Returned who is a lich boss in Wayrest Sewers II. I have fought this one before and got my game crashed several times but not today. So I’m thinking (and I might be wrong) they have fixed it but still testing the fix before they announce it officially. What about the rest of you guys? Any crash since the update?
Anyway, I’ll keep the thread updated it if I got a crash later (hopefully not).