Login failed: error code 200

droz8881

Hi.
I could login fine last night, but today I cannot login. I get the error code 200.

Tried logging into both EU and NA server, getting the same error.

Is this a known issue at the moment??

ZOS_Bill

Error 200 occurs when you are unable to reach one of the game's megaservers. If you receive this error, try the following troubleshooting steps:

• Check our Service Alerts page for details about the status of the game.
• Ensure that any anti-virus/firewall protection has exception rules for The Elder Scrolls Online.
• Ensure the following ports are open on your modem / router:
  • TCP / UDP Ports 24100 through 24131
  • TCP / UDP Ports 24300 through 24331
  • TCP / UDP Ports 24500 through 24507
  • TCP Port 80
  • TCP Port 433

If you still need assistance, please contact Customer Support with a brief description of what is occurring and what you've tried already.

Fyrakin

I have the same issue started 20 minutes ago.

Fyrakin

ZOS_Bill

@Fyrakin

Have you gone through the troubleshooting posted above?

Have you started a support ticket? If so, you can post the ticket number here.

Fyrakin

It fixed on its own. I didn't have to do anything. it seems there was some problems reaching game servers between then and now. I had access to forums and other sites though.

droz8881

Same. It fixed on it's own the next day. Could it be, login server was getting overloaded or something?

@ZOS_BillE

Would you mind sharing our findings with the relevant managers?

Gabrielzavadski

droz8881 wrote: »

Same. It fixed on it's own the next day. Could it be, login server was getting overloaded or something?

@ZOS_BillE

Would you mind sharing our findings with the relevant managers?

Some people, me included, got very high Ping just before getting kicked back to the login screen, with error 200, and sometimes no error at all, and sometimes are need more than one attempt to be able to login.

Also, all possible optimizations and solutions were done. This problem is affecting a very small% of the players for some reason.

For me, the game works very well, high fps and low ping; Then out of nowhere, ping spikes and kicked back to the login screen.
My internet connection is stable, so ...


P.S.

I was in a group yesterday killing a World Boss, and almost all group members, me included, got very high ping out of the nowhere, then we got kicked back to the login screen, all at the same time.
Also, we live in different countries.

ZOS_Bill

Thank you for letting us know the login issues with Error 200 are now resolved. Since this is no longer happening, we will be closing the thread. Please start a new discussion if you still need help with a specific support issue.