So will you participate in the next PTS and use the in-game bug/broken build/etc submission tab ?

LuxLunae

As some have said, instead of running to the forums and talking about errors or something in the PTS/Game, will you start using the in-game bug reporting tab to report broken builds, errors, lag, etc? The PTS is the only way the dev team can be aware of what to test. I will be honest, I think half the team are brand new fresh people. Let's just assume they don't play the game. If I was hired to an MMO I didn't play, I'll be honest, I wouldn't know wth they meant by some of the known lingo. Like DPS meaning DD. Why is a Damage Dealer called DPS? Since I have NEVER set foot in vMA I have no clue what you guys are talking about when you make your complaints.. I can only guess lol.

Anyways the reason why broken things are pushed out is because not enough people participated and gave DETAILED FEEDBACK to the in-game bug report tool.

So here is what I want us to do. Next PTS we go on there and write the errors/bugs/exploits/etc in detail. Take a screenshot of the text before you send it, then post the text with the screenshot so they know you sent it in...in game.

Then the next time the game comes out broken, with exploits, etc. We know without a doubt whats going on.

I will admit, there were some times I ran to the forums to cry about things. I forgot to be constructive and give detailed feedback in-game before i did so. .

Now, you have to understand that you will NEVER get exactly what you want. They will give you something like it but not exactly it. It's some psychological something that states "you give them enough for them to keep coming back, but never give them everything"

For example the grindy stuff people are talking about. If they gave you that up front. You would probably do it quick get all the stuff within 2-3 weeks, use it, then put the game down for 6 months. You would not constantly log in. Investors or whoever looks at the numbers on a chart will see it as the game is dying.

MMOs unlike First Person Shooters, ...WAAAAAAAIIIIIIIITTTT that is a different topic...lets stick to the point here.



If I had to guess only a small percentage of eso players use the forums....an even smaller percentage plays the PTS...I forgot where I was going with this in bold because I forgot lol.

ShawnLaRock

LuxLunae wrote: »

Anyways the reason why broken things are pushed out is because not enough people participated and gave DETAILED FEEDBACK to the in-game bug report tool.

You are absolutely incorrect, and it makes your post and POV laughable.

S.

pod88kk

No option for console players, for shame!!!

cmetzger93

I have participated in the PTS cycles in the past and reported a very easily fixable bug (eidetic memory lorebook continued glowing after reading it) multiple times. It made it to live and it still continues glowing after being read even to this day.

Arunei

LuxLunae wrote: »

Anyways the reason why broken things are pushed out is because not enough people participated and gave DETAILED FEEDBACK to the in-game bug report tool.

And the very reason there aren't enough people taking part in the PTS and giving detailed feedback and bug reports is because time and time again the very things that were reported over and over still make it to live, with no acknowledgement on the PTS board that the bugs/feedback even exist. This game is well over six years old now (if you include beta time, which I do since that's essentially an extended PTS period and beta exists to test the game and fix stuff) and people have gotten tired of their feedback seemingly falling of dead ears 90% of the time. Thus, more and more people who used to use the PTS have stopped, and the amount of feedback goes down, and so more things that might have been caught if more people were testing get through to live.

And I'd be willing to bet cash that a lot of people who do use the PTS aren't in there to test for bugs or stuff, they're in there to play the content for free, or to test their own builds, or check out the new houses/furniture plans/etc. Now of course in the course of whatever they're doing these people will find bugs or problems or something and inevitably provide feedback and reports, but since they're generally focusing only on one thing, there's going to be problems in other areas of the game that are more easily missed since a lot of people in the PTS probably aren't doing that stuff enough for a problem to be identified.

Edit to add two of the option in this poll are the same, and most of the options are biased because OP is assuming most people don't report issues because of broken builds. What about the option for "No, because it feels like a waste of time since feedback and bug reports rarely get acknowledged and these issues more often than not make it to live"?

Edit again because I quoted the wrong person, oops.

coletas

report for what? how many times and during how many years we have to report the same bug?

colossalvoids

So where exactly is option "gave feedback/reported for years and fed up finally"?
Some stuff was fixed, sure, but last updates we had were just insanely bad. And believe me, there are enough people giving detailed feedback and not just one liners. They don't care so why should we?

Sylvermynx

No, I don't have time to test the game on the PTS or Download ESO TWICE!!

It's not really that I don't have the time, it's that I don't have enough data.

Gythral

When using it is not just a preview of what is going to be broken for the next 3 months
& bug reporting is more efective than report >> /dev/null

karekiz

WE HAVE A PTS?

Sephyr

Considering how they didn't listen to the DETAILED FEEDBACK from the in game tool, no. If they're not willing to listen through that, the forum, or from communicating with their consumers, why should I waste my time helping them identify problems that they don't want to acknowledge for years on end?

Blacknight841

Neither of the above options.

I played the pts. I submitted tickets. Correction, I submitted numerous tickets. The developers claim to read the submissions ...

... but they still cannot, after 4 YEARS, change one furnishing plans name so there is no longer a duplicate.

So no, I will not be supporting the pts by submitting tickets. If I am willing to spend my time to attempt to fix this broken game, then zenimax should at least act on the errors that are repeatedly presented to them. Why should I continue to waste my time?

On top of that the amount of violations to the TOS has gone up exponentially with no check from zenimax, so there is little point in providing support to a team that doesn't care about their own product. You can't save something that doesn't want to be saved.

Nova_J

LuxLunae wrote: »

As some have said, instead of running to the forums and talking about errors or something in the PTS/Game, will you start using the in-game bug reporting tab to report broken builds, errors, lag, etc? The PTS is the only way the dev team can be aware of what to test. I will be honest, I think half the team are brand new fresh people. Let's just assume they don't play the game. If I was hired to an MMO I didn't play, I'll be honest, I wouldn't know wth they meant by some of the known lingo. Like DPS meaning DD. Why is a Damage Dealer called DPS? Since I have NEVER set foot in vMA I have no clue what you guys are talking about when you make your complaints.. I can only guess lol.

Anyways the reason why broken things are pushed out is because not enough people participated and gave DETAILED FEEDBACK to the in-game bug report tool.

So here is what I want us to do. Next PTS we go on there and write the errors/bugs/exploits/etc in detail. Take a screenshot of the text before you send it, then post the text with the screenshot so they know you sent it in...in game.

Then the next time the game comes out broken, with exploits, etc. We know without a doubt whats going on.

I will admit, there were some times I ran to the forums to cry about things. I forgot to be constructive and give detailed feedback in-game before i did so. .

Now, you have to understand that you will NEVER get exactly what you want. They will give you something like it but not exactly it. It's some psychological something that states "you give them enough for them to keep coming back, but never give them everything"

For example the grindy stuff people are talking about. If they gave you that up front. You would probably do it quick get all the stuff within 2-3 weeks, use it, then put the game down for 6 months. You would not constantly log in. Investors or whoever looks at the numbers on a chart will see it as the game is dying.

MMOs unlike First Person Shooters, ...WAAAAAAAIIIIIIIITTTT that is a different topic...lets stick to the point here.



If I had to guess only a small percentage of eso players use the forums....an even smaller percentage plays the PTS...I forgot where I was going with this in bold because I forgot lol.

Lmfaooo no. Just no.

Ohtimbar

No, I don't have time to test the game on the PTS or Download ESO TWICE!!

Not worth my time

Alienoutlaw

only reason i go to PTS now is to test build and run new content to get a headstart, none of the feedback or bug reports has every reached live so no reason to continue flogging a dead horse

LuxLunae

cmetzger93 wrote: »

I have participated in the PTS cycles in the past and reported a very easily fixable bug (eidetic memory lorebook continued glowing after reading it) multiple times. It made it to live and it still continues glowing after being read even to this day.

That's why I said this time, take a picture of the text of the bug report before you submit it. Then post it into forums WITH the SAME TEXT YOU SUBMITTED in one dedicated post. This way we have a true log of what was ignored and we can stick it to them when it comes out broken.

We won't have to make assumptions. They will be able to see it from the in-game chat in detail and the forum in detail.

It is THEN we can say with 100% certainty that they don't give a crap.

You also have to understand that when making suggestions, they might not do it on purpose.

Also if the bug isn't stopping progression, it is tossed to the back burner... I reported that I could walk through the ropes in morrowind....something simple to fix....but not really important.

Noxavian

LuxLunae wrote: »

cmetzger93 wrote: »

I have participated in the PTS cycles in the past and reported a very easily fixable bug (eidetic memory lorebook continued glowing after reading it) multiple times. It made it to live and it still continues glowing after being read even to this day.

That's why I said this time, take a picture of the text of the bug report before you submit it. Then post it into forums WITH the SAME TEXT YOU SUBMITTED in one dedicated post. This way we have a true log of what was ignored and we can stick it to them when it comes out broken.

We won't have to make assumptions. They will be able to see it from the in-game chat in detail and the forum in detail.

It is THEN we can say with 100% certainty that they don't give a crap.

You also have to understand that when making suggestions, they might not do it on purpose.

Also if the bug isn't stopping progression, it is tossed to the back burner... I reported that I could walk through the ropes in morrowind....something simple to fix....but not really important.

Yes, truly, posting a picture of it would solve everyone's problems and would get the devs to listen when they get ignored. 100%.

That, ladies and gentlemen, is what we were missing all along.

How could we be so blind?

LuxLunae

Noxavian wrote: »

LuxLunae wrote: »

cmetzger93 wrote: »

I have participated in the PTS cycles in the past and reported a very easily fixable bug (eidetic memory lorebook continued glowing after reading it) multiple times. It made it to live and it still continues glowing after being read even to this day.

That's why I said this time, take a picture of the text of the bug report before you submit it. Then post it into forums WITH the SAME TEXT YOU SUBMITTED in one dedicated post. This way we have a true log of what was ignored and we can stick it to them when it comes out broken.

We won't have to make assumptions. They will be able to see it from the in-game chat in detail and the forum in detail.

It is THEN we can say with 100% certainty that they don't give a crap.

You also have to understand that when making suggestions, they might not do it on purpose.

Also if the bug isn't stopping progression, it is tossed to the back burner... I reported that I could walk through the ropes in morrowind....something simple to fix....but not really important.

Yes, truly, posting a picture of it would solve everyone's problems and would get the devs to listen when they get ignored. 100%.

That, ladies and gentlemen, is what we were missing all along.

How could we be so blind?

Well first you must participate in the PTS. Then give a lot of feedback. Then record that you did give that feedback.

Then we truly have a strong record of them ignoring us instead of it just being said here and there.

This is when we can stick it to them. Change their ways, or just leave. In about 2 days I am going to take another break 12 months. I can't play this game in the state it is in. It doesn't feel right anymore.

Not only that, I think I may have fully just grew out of online games. They always wanted to be WoW instead of their own thing when it came to the business model. That's why they will start to decline from here on.

I probably will log back into ESO, but only to finish the story content. Everything else I have no interest in anymore. PvP is now player vs ping. PvE is now player vs Elitism... I am just done.

Have fun, I can only hope they get it right before it's too late. I think they'll hang out until 2023 or 2024 and close shop. Unless they truly become their own thing and stop chasing other peoples money making/ online engagement ideas.

I don't grind....end of story.

Czekoludek

Maybe if they make PTS participation worth something to me in game. Like some crowns, a mount, 7 free days of eso+ or 3 free days in the newest chapter.

Right now it is no point to participate in PTS, they ignore feedback, reported bugs, balance issues. Why I should waste my time if devs will throw most of the feedback to trash can and won't even communicate properly with us?

xXMeowMeowXx

ShawnLaRock wrote: »

LuxLunae wrote: »

Anyways the reason why broken things are pushed out is because not enough people participated and gave DETAILED FEEDBACK to the in-game bug report tool.

You are absolutely incorrect, and it makes your post and POV laughable.

S.

This quote in the OP caught my eye too.

They sometimes do listen to feedback, like in the light and heavy mini test. I know Code and me were listened to by a reply, mainly Code.

None the less, they did not listen to the DETAILED FEEDBACK they got in Greymoor’ case. That is well known and the results can be seen.

Sorry but you are highly mistaken about the quantity of detailed feedback. Feedback that was given from the many testers well known and not so well known.

The feedback was overwhelmingly a lot in the Greymoor PTS. Things are pushed out because it is ZOS product and not ours.

If Rich says no to something despite the feedback and gives a car analogy, then that is that. He is the creative director and we are just players that are occasionally allowed to test things.

MasterSpatula

Last PTS I participated in was Morrowind. We reported bugs. We reported combat changes having the opposite of the stated intent of the change. We reported and reported and reported and watched what we had reported go live anyway.

After that, if ZOS wants me to perform QC tasks for them in the future, they can pay for it.

Tigerseye

Um, yeah, pretty sure it's not the unpaid volunteer PTS players that are to blame for a buggy game...

Also pretty sure the bugs will have been reported, in detail, but that the reports were ignored, for whatever reason (as they, generally, seem to be).

Tigerseye

LuxLunae wrote: »

Noxavian wrote: »

LuxLunae wrote: »

cmetzger93 wrote: »

I have participated in the PTS cycles in the past and reported a very easily fixable bug (eidetic memory lorebook continued glowing after reading it) multiple times. It made it to live and it still continues glowing after being read even to this day.

That's why I said this time, take a picture of the text of the bug report before you submit it. Then post it into forums WITH the SAME TEXT YOU SUBMITTED in one dedicated post. This way we have a true log of what was ignored and we can stick it to them when it comes out broken.

We won't have to make assumptions. They will be able to see it from the in-game chat in detail and the forum in detail.

It is THEN we can say with 100% certainty that they don't give a crap.

You also have to understand that when making suggestions, they might not do it on purpose.

Also if the bug isn't stopping progression, it is tossed to the back burner... I reported that I could walk through the ropes in morrowind....something simple to fix....but not really important.

Yes, truly, posting a picture of it would solve everyone's problems and would get the devs to listen when they get ignored. 100%.

That, ladies and gentlemen, is what we were missing all along.

How could we be so blind?

Well first you must participate in the PTS. Then give a lot of feedback. Then record that you did give that feedback.

Then we truly have a strong record of them ignoring us instead of it just being said here and there.

This is when we can stick it to them. Change their ways, or just leave. In about 2 days I am going to take another break 12 months. I can't play this game in the state it is in. It doesn't feel right anymore.

Not only that, I think I may have fully just grew out of online games. They always wanted to be WoW instead of their own thing when it came to the business model. That's why they will start to decline from here on.

I probably will log back into ESO, but only to finish the story content. Everything else I have no interest in anymore. PvP is now player vs ping. PvE is now player vs Elitism... I am just done.

Have fun, I can only hope they get it right before it's too late. I think they'll hang out until 2023 or 2024 and close shop. Unless they truly become their own thing and stop chasing other peoples money making/ online engagement ideas.

I don't grind....end of story.

Don't need a "strong record" of anything.

This isn't a personal relationship, where you may care about trying to convince your partner of your honesty, in order to preserve your relationship and it's not a court of law, where you have to prove your innocence.

This is a business/consumer relationship.

It is, therefore, for ZOS to prove that people, who participated in the PTS, didn't report bugs, if anything.

Without proof, either way, I have no reason to not believe the unpaid volunteers, who say they did report things, but that nothing was done.

After all, I know all too well, from my own experiences, how it works here.

My game has crashed and then, while repeatedly trying to log back on again, I have received endless Crash Reporter windows (followed by endless game window shutdowns).

This has happened all the time, over the last few years, ever since I came back to the game.

I know all too well that I have, repeatedly, reported this problem in those endless Crash Reporter windows, but that no acknowledgment of those reports has ever taken place and that nothing has ever been done to resolve the issue.

So, I have absolutely no reason to believe that other people's situations are likely to be different from my own, anyway.

Starlock

pod88kk wrote: »

No option for console players, for shame!!!

No kidding. It's not like we even have the option to actually use the bloody PTS...

Tigerseye

...and I will add that people used to be paid (real!) money to do things like test games.

Now, we're apparently supposed to do it for nothing (while paying for the main game, please note!) and get ignored into the bargain.

Seriously, you couldn't make it up...

Elsonso

Yes, I will use the in-game bug reporting tools for PTS /GAME and be descriptive as possible

Normally, I report on the forum, but if they want them in /bug and /feedback then I go there.

I just report the bugs and provide the feedback. I don't get invested as much in whether they fix them or not. However, this time, I did notice that at least one of the bugs I reported got fixed.

On top of that, Lambert says that he reads /bug and /feedback data raw (unfiltered) and while I have to think that there are probably days when that is not the case, it is nice to be told that they actually read that on a regular, if not almost daily, basis.

Yes, I do a screen shot each time, before I send, so that I can go back and look. If I have to amend a report, I want to be able to make reference to the original by ticket number.

mikikatze

I did a lot of testing and bug reporting on PTS, mostly to no avail, as it seems. Also, I'm not PAID to do this, so taking screenshots and writing forum posts on top of this in my free time, just to be possibly STILL ignored? LOL, no, why would I...

Knightpanther

No, I don't have time to test the game on the PTS or Download ESO TWICE!!

Waste of time, they don't listen to feedback.
All they do is continue to destroy PvP.

Be Safe

indigorune

Maybe if they make PTS participation worth something to me in game. Like some crowns, a mount, 7 free days of eso+ or 3 free days in the newest chapter.

I'm sorry, what? Are you saying that we, the players who pay for the game, should take responsibility for the poor testing and QA of this release by ZOS, the company we pay our money too?

I must have misread this..

EDIT: There was no, "I believe ZOS should hire better QA people for future releases" option. So at least compensate me with a pixel pet if you want me to do their job.

angrydrew

Disagree.... maybe if eso took time to set up a mini network and played what they are selling instead of posing on twitch then set about using a test server and reading the bug reports which if you actually thought about it would be less if THEY played before releasing a test server.After all they developed the platform how many years ago...?

DigitalHype

Bad poll is bad. This is more like propaganda. Where is my option for “No. Because, the reported bugs aren’t even fixed and end up in production anyway.”