We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Zenimax - Storage Chest Problem not resolved
I purchased a storage chest. Long story short and after many "try this" suggestions from Zenimax, the Chest is a blackhole, with anything placed in it immediately disappearing. It's been moved, and tried with different characters etc and clearly doesn't work as intended. I asked for a crown refund (just remove the chest from my house) after which Zenimax closed the ticket. I have attempted to raise the issue again - 3 times - by creating a new ticket, and each one has been ignored. I'm patient and rarely make issues like this "public" but I have no other option left to get your attention. Please fix the issue.