Data version does not match client version even after updating? Error 500 (3:1:1305:0)

michiganteacher_ESO · May 2020

Hopefully someone can help me.

I let the loader update as usual. It went to 100%. I pressed play. The game loaded and brought me to the new-fangled login screen with the picture of Solitude. I tried to login.

Immediately, the game returns, "Error 500 (3:1:1305:0) Data version does not match the client version. Please make sure the game is fully updated."

I can't seem to get it to update any further. Is there a way to re-download the update and install manually?

FWIW, when I mouseover the Version at the top of the login screen, it says "Version eso.live.6.0.5.2014799 2020/5/21 20:12:01 (4000.win.1987837.live.1987732)"

Any help is appreciated.

Reverb · May 2020

Have you tried to run the Repair utility from the Launcher?

michiganteacher_ESO · May 2020

@Reverb Trying that now, thanks. Had not seen that menu under News.

Fingers crossed.

Reverb · May 2020

Good luck.

michiganteacher_ESO · May 2020

The Repair tool worked. It darn near re-installed the game as far as I can tell - something like a 55 GB download overnight. But it's working now.

Thanks again.