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Disconnected to login menu everytime I enter a loading screen

Qbiken
Qbiken
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Been having this issue for the last 3 days and it´s getting infuriating at this point. After playing for a while (maybe 30 minutes or so) and enters a loading screen I get kicked back to the login menu. Once I log back in I´m able to port between different zones/delves etc without getting kicked while entering a loading screen, at least for another 20-30 minutes or so.

I´ve tried to repair my client multiple times, resetting my internet/router etc, but no clue what to do. Thankful for any support/help on these issues.

I´m on PC/EU and play through steam, but usually launch the game through my folder.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Qbiken

    Are you getting any specific error message when disconnected?

    There are three troubleshooting steps below that can help improve your connection preventing some of the disconnections that are happening.
    • Configure your router to open the following outbound ports:
      • TCP / UDP Ports 24100 through 24131
      • TCP / UDP Ports 24300 through 24331
      • TCP / UDP Ports 24500 through 24507
      • TCP Port 80
      • TCP Port 433
    • Update the firmware of your router (it is always a good step to take, as it prevents that an outdated firmware interferes on your connection).
    • Try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables (to eliminate possible interference problems).
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Qbiken
    Qbiken
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    @ZOS_BillE

    Tried all of the mentioned solutions above and the game still kicks me after every 3rd or 4th loading screen.

    And the only error message I get is that I'm unable to connect to the server.
    Edited by Qbiken on May 26, 2020 7:05AM
  • ZOS_Bill
    ZOS_Bill
    admin
    @Qbiken

    Thank you for the update.

    There are a few more connection troubleshooting steps you can take found in the help articles here and here. Please let us know if any of these steps improve the situation.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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