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Social mute

tiii
tiii
Soul Shriven
Hey... I opened a ticket about being social muted and it has been 6 days already without a reply.

I've already tried the support, even twitter. And now the forums.

I'd like to know the reason behind my social mute as I didn't break any rules. It's affecting my game because I use the guild traders everyday.

Waiting for a response, thank you.

ticket: 200509-005305
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hey @tiii we can confirm that this ticket is in the right place and a member of our support staff will reach out as soon as possible.

    Thank you for your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19.

    Please also keep in mind that updating your ticket will put it at the end of the line and delay the response time. Because of this, we recommend only updating your ticket as necessary.
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