No answer after 72 hours

Nekomeowrcy

Can you watch my ticket please?

200424-004168

ZOS_Chiroptera

Hi @Nekomeowrcy, we can confirm that we have received your ticket and that it is in the right place. Currently, due to the effects of COVID-19, we are experiencing higher contact volumes and you may have a longer wait time. A support agent will reach out to you as soon as possible.

Thank you for your understanding.