Can ZOS confirm if the New Moon Motif is on a 20 hour timer?

huntgod_ESO

ZOS_FelipeF wrote: »

Greetings,
We had to remove some posts due to violating our rules involving baiting and bashing. Please keep your posts constructive and civil. If you have any questions about the actions being taken, please take a moment to review our community rules here.

Again, if you could take 5 minutes to shoot a message to a dev when moderating the thread and post their answer that would be great and then this thread could fade into search history.

The timer not matching the container timer just seems odd, I am treating it as a 20 hour timer, but just wanted a confirmation, the other reason I asked was to bring it to your attention in the event that it was unintended (which seems likely) and could then be corrected, locking it's timer to the box.

Rave the Histborn

huntgod_ESO wrote: »

ZOS_FelipeF wrote: »

Greetings,
We had to remove some posts due to violating our rules involving baiting and bashing. Please keep your posts constructive and civil. If you have any questions about the actions being taken, please take a moment to review our community rules here.

Again, if you could take 5 minutes to shoot a message to a dev when moderating the thread and post their answer that would be great and then this thread could fade into search history.

The timer not matching the container timer just seems odd, I am treating it as a 20 hour timer, but just wanted a confirmation, the other reason I asked was to bring it to your attention in the event that it was unintended (which seems likely) and could then be corrected, locking it's timer to the box.

It has been answered multiple times, they're not going to waste a dev's time asking about a timer that is used in everything else in the game. The daily reset is 24 hours for quests and rewards are tied to 20 hour timers, It has already been confirmed multiple times in this thread.

The timer not matching the container timer just seems odd, I am treating it as a 20 hour timer, but just wanted a confirmation, the other reason I asked was to bring it to your attention in the event that it was unintended (which seems likely) and could then be corrected, locking it's timer to the box

How is it odd? This is intentional. The chest timer is 24 hours because the chest is in game and has to have a solid set reset for the entire player base. You have a 20 hour timer because you are able to login and access the box at any time and there'd be more problems for them putting the timers to exact 24 hour timer. It's set up like every other timer reward in the game

Nairinhe

Nairinhe wrote: »

I have a question: if you open a chest, see no motif, close it without taking stuff and return later, will motif be there? Will chest be active at all?

Ok, suffered for science: chest is inactive now, and I've missed today's motif page

@ZOS_GinaBruno inconsistency between timers seems like a nasty design bug. Could you confirm that it's not intended, please?

krachall

It is ironic that ZOS can instantly descend on a thread that violates even a minor forum rule OR a thread gushing praise on quest writing, voice acting, or artwork yet doesn't respond to the direct question being asked.

Hapexamendios

cheemers wrote: »

Doesn't the supply box already have a daily timer?

It's pretty much this. You can only pick it up once a cay from the supply cache and it is not a guaranteed drop.

Sylvermynx

Luckily for me, I think it's ugly, so *shrug* - no worries. And since I don't care if I ever have "all the stuffs" (as regards motifs), it's a non-starter for me. I've never had a master writ asking for this motif and should one ever land, I'll simply delete it. Not worth the time much less the gold.

Katahdin

They usually wont confirm or deny these things.

I think there is ample evidence from players that there is a 20 hour timer on the motif drops that does not coincide with the chest reset.

I also missed one day of motif because I checked the chest too early. At least one other player in one of my guilds experienced the same. So just check it at the same time every day.

Yup its annoying and IMO, it should coincide with chest reset not 20 hours from last motif drop.
Would make things simpler all around in case someone gets on earlier in the day and goes through their daily rutine of writs, dailies, check the chest, etc, etc before they start playing

alainjbrennanb16_ESO

why get worked up, its just a game, just pick up at the same time every day, dont forget they will be on skeleton staff with whats going on

daemonios

Nairinhe wrote: »

@ZOS_GinaBruno inconsistency between timers seems like a nasty design bug. Could you confirm that it's not intended, please?

ZOS have never even deigned to reply in the several threads asking for in-game time standardisation. There are daily timers that are the same time for everyone, though each is at a different time, and timers that are different for every player. There are 20h, 24h, and weekly timers. Some timers, such as those for motif drops, are not even officially announced, so that someone who doesn't know better could waste their time trying to get something that is impossible to get by design. Others are announced one way, but work differently than announced (I think it was Maarselok that was supposed to be 24h but "by mistake" had a longer timer).

I'm certain this is intended, and the goal is to make you log in and play the game as often and as long as possible. Truly the MMO industry would merit academic studies on "engagement", as I believe they call it now.

hafgood

I'm sorry but I fail to see what the problem is.

The motif clearly has a cooldown on it, we have all worked that out. What's so important about getting Zos to confirm this? I'd far rather the devs were doing their job than answering questions on a forum.

The whole point of playing a game is to play it, part of playing is working out the mechanics of the game. Why anyone would want everything spoonfed to them I don't know.

Play the game, learn the game, enjoy the game. And yes I predate the internet, so am used to having to make maps of levels in computer games so that I can get through them. We didn't have the wealth of information available to us at our fingertips then, nor did we moan all the time. We just learn to make the most of the game, learnt the mechanics and enjoyed playing.

daemonios

hafgood wrote: »

I'm sorry but I fail to see what the problem is.

The motif clearly has a cooldown on it, we have all worked that out. What's so important about getting Zos to confirm this? I'd far rather the devs were doing their job than answering questions on a forum.

The whole point of playing a game is to play it, part of playing is working out the mechanics of the game. Why anyone would want everything spoonfed to them I don't know.

Play the game, learn the game, enjoy the game. And yes I predate the internet, so am used to having to make maps of levels in computer games so that I can get through them. We didn't have the wealth of information available to us at our fingertips then, nor did we moan all the time. We just learn to make the most of the game, learnt the mechanics and enjoyed playing.

That might be true in the olden days of single player, offline games. The days when you weren't manipulated to log in more often and play longer. Once figured out, game mechanics would reward you every time you completed them. Time gates distort this, keep you guessing and withhold possible rewards until a certain amount of time has passed, regardless of how much you do an activity.

ESO is full of said mechanics that keep overlapping. 12h, 20h, 24h, daily, weekly, etc. A casual player will not even be aware of all of these different timers, or of all the activities subject to timers, and may try to accomplish goals that they won't be able to by design. More savvy players will be able to figure out or get information on most timers, but the addition of more and more time gates, some of which are specific to you and certain activities you do, is designed to goad you into logging in when you normally wouldn't.

And before someone states the obvious, I know that anyone can simply ignore these mechanics and not log in. But human psychology is what it is. The incentives are there for a reason. For every player that ignores timers and their related rewards, more will feel the urge to get that dopamine hit. So the issues now are: should game development embrace exploitative mechanics or not, and if yes, whether there should be limits.

Nairinhe

hafgood wrote: »

I'm sorry but I fail to see what the problem is.

The motif clearly has a cooldown on it, we have all worked that out. What's so important about getting Zos to confirm this? I'd far rather the devs were doing their job than answering questions on a forum.

The whole point of playing a game is to play it, part of playing is working out the mechanics of the game. Why anyone would want everything spoonfed to them I don't know.

Play the game, learn the game, enjoy the game. And yes I predate the internet, so am used to having to make maps of levels in computer games so that I can get through them. We didn't have the wealth of information available to us at our fingertips then, nor did we moan all the time. We just learn to make the most of the game, learnt the mechanics and enjoyed playing.

I don't predate the internet, but I remember having to log quests in a notebook.
Still, now internet is here and we have option to ask devs if something that looks like a bug is indeed a bug and not just some design inconsistency. Then again, what do we expect from people who cannot decide if quest items are shared or instanced for each player (looking at you, Ri'Atahrashi's rice sacks)

Zephiran23

hafgood wrote: »

I'm sorry but I fail to see what the problem is.

The motif clearly has a cooldown on it, we have all worked that out. What's so important about getting Zos to confirm this? I'd far rather the devs were doing their job than answering questions on a forum.

ZOS is made up of a number of different departments. One of those is responsible for community relations and has nothing directly to do with designing new artwork, writing quest dialogue or deciding on combat numbers. Keeping players informed and happy to continue paying should include clarifying situations that are not immediately obvious and answering these kind of questions would assist in furthering those goals.

hafgood

Customer relations (to me) is about moderating discussions, about keeping us informed of what's happening with the game and letting us know about bugs and such like.

I do not believe it is there to spoonfeed us and take away the mystique of the game. The fact that no one has answered should surely be clear evidence that there is no bug and any cooldown is intended - and due to the post edits and removals we know they are looking at this thread.

Therefore it is down to is as players to figure this out and our own cooldown pattern. Why do Zos need to do this for you? (And any use of you is am indiscriminate you not a specific you) Did Zos give you a checklist of all the mechanics for Sunspire when it came out? Did you go in and work it out yourself or did you rely on what had been posted on the internet? Whatever route you took it certainly wasn't Zos telling you what to do.

This is no different, it is a game mechanic that is fairly simple to work out. Instead of relying on being spoonfed actually start to play the game and learn the mechs for yourself.

VelimOrthic

ouch. If I'd have known that I certainly would have picked mine up before the maintenance. For that whole time the other things I was doing weren't remotely as important.

Ozby

huntgod_ESO wrote: »

Been looking online and can't find a confirmation that there is or isn't.

Reading it looks like several people were getting 1 a day and then had a dry pull, only thing in common was opening the chest less than 20 hours apart.

So does this have a hidden timer or is it not a guaranteed pull?

It's on a 24 hour timer. I know this because I looted it at 6pm the first day then the following day I went there at 5:55pm and it would not let me loot it so I waited till 6pm and viola it let me.

lillybit

Ozby wrote: »

huntgod_ESO wrote: »

Been looking online and can't find a confirmation that there is or isn't.

Reading it looks like several people were getting 1 a day and then had a dry pull, only thing in common was opening the chest less than 20 hours apart.

So does this have a hidden timer or is it not a guaranteed pull?

It's on a 24 hour timer. I know this because I looted it at 6pm the first day then the following day I went there at 5:55pm and it would not let me loot it so I waited till 6pm and viola it let me.

That would be the chest timer, not the motif one. You can only loot the chest once a day and you may or may not get a motif when you do based on a separate 20h timer. If you loot too early you then can't get a motif that day because you can't open the chest again till it resets. That's why people are upset

huntgod_ESO

Ozby wrote: »

huntgod_ESO wrote: »

Been looking online and can't find a confirmation that there is or isn't.

Reading it looks like several people were getting 1 a day and then had a dry pull, only thing in common was opening the chest less than 20 hours apart.

So does this have a hidden timer or is it not a guaranteed pull?

It's on a 24 hour timer. I know this because I looted it at 6pm the first day then the following day I went there at 5:55pm and it would not let me loot it so I waited till 6pm and viola it let me.

No, from everyones testing, the motif is on a rolling 20h timer, i.e. it resets and can be looted 20hrs after the last time you looted it. The chest is on a fixed 24hr timer and resets with the daily reset at 2am EST (adjust for your own time zone).

Iarao

Dusk_Coven wrote: »

Dark Brotherhood deliveries and Mount Training are also 20 hours, Hirelings and Geodes in Rewards of the Worthy are 24.
Now they want us to figure out yet another timer.
Just make everything 20! Or collect it all once per day along with your daily login rewards!

spend and extra point and hirelings are 12hr

Rave the Histborn

Katahdin wrote: »

They usually wont confirm or deny these things.

I think there is ample evidence from players that there is a 20 hour timer on the motif drops that does not coincide with the chest reset.

I also missed one day of motif because I checked the chest too early. At least one other player in one of my guilds experienced the same. So just check it at the same time every day.

Yup its annoying and IMO, it should coincide with chest reset not 20 hours from last motif drop.
Would make things simpler all around in case someone gets on earlier in the day and goes through their daily rutine of writs, dailies, check the chest, etc, etc before they start playing

It already has a 100% drop rate, how much more simple can they make it?

svartorn

ZOS_FelipeF wrote: »

Greetings,
We had to remove some posts due to violating our rules involving baiting and bashing. Please keep your posts constructive and civil. If you have any questions about the actions being taken, please take a moment to review our community rules here.

So busy censoring people y'all won't even answer a simple question.

Man, I'm getting tired of this.

Iarao

i did a test. went back to the chest under 24hrs and it was glowing. so i peeked. no motif. so i left it and came back a bit after 24hrs. the chest was no longer glowing. so if you peek you must take bef you leave, evidently. and since it was glowing at under 24hrs, a 20hr cd is suspected for the chest.

edit: i got my motif right after 24hr timer today, but not the day of this original post. so it appears that it is, indeed, on a 24hr cd. note when you get it and come back in 24hrs.

krachall

Maybe this is just setting the precedence for a new mini-game for ESO. By hiding cooldowns inside timers, you can play a little game to see if you can remember who did what when.

Did I open the chest at 10AM when I was doing writs or at 6PM before I ran that trial? Hmmm...it must have been 10AM because I don't have my writ quests and they refresh at the same time as the chest...or was that on my crafting character? Well, if I got my weekly coffer on this character and my main an hour later, that means there's no way I could have been doing writs before 8PM...oh, wait, that was on my magDK. Wasn't it? Ok, hold on now. My horse timer is up in 20 minutes and my random normal still hasn't refreshed. So if I did my writs at 10 but didn't immediately train my horse then could I have run the random before opening the chest?

Oh, to hell with it, I'll just open the chest and...DAMMIT! I knew I should have made a spreadsheet for all this!

Nairinhe

krachall wrote: »

Maybe this is just setting the precedence for a new mini-game for ESO. By hiding cooldowns inside timers, you can play a little game to see if you can remember who did what when.

Did I open the chest at 10AM when I was doing writs or at 6PM before I ran that trial? Hmmm...it must have been 10AM because I don't have my writ quests and they refresh at the same time as the chest...or was that on my crafting character? Well, if I got my weekly coffer on this character and my main an hour later, that means there's no way I could have been doing writs before 8PM...oh, wait, that was on my magDK. Wasn't it? Ok, hold on now. My horse timer is up in 20 minutes and my random normal still hasn't refreshed. So if I did my writs at 10 but didn't immediately train my horse then could I have run the random before opening the chest?

Oh, to hell with it, I'll just open the chest and...DAMMIT! I knew I should have made a spreadsheet for all this!

^ This. Every just-check-chest-once-a-day smarthat should read this before they open their mouth

Katahdin

Rave the Histborn wrote: »

Katahdin wrote: »

They usually wont confirm or deny these things.

I think there is ample evidence from players that there is a 20 hour timer on the motif drops that does not coincide with the chest reset.

I also missed one day of motif because I checked the chest too early. At least one other player in one of my guilds experienced the same. So just check it at the same time every day.

Yup its annoying and IMO, it should coincide with chest reset not 20 hours from last motif drop.
Would make things simpler all around in case someone gets on earlier in the day and goes through their daily rutine of writs, dailies, check the chest, etc, etc before they start playing

It already has a 100% drop rate, how much more simple can they make it?

They could set the motif timer to coincide with the chest reset timer.

As it is now you can loot the chest at 12 AM EST, get a motif and then reloot the chest at 2AM EST and you wont get a motif at 2AM, because the motif time limit hasnt expired. You have to wait until 8PM (20 hours) for the motif cool down to expire to get a second page.

They have reset these 20 hour timers to coincide with reset at 2AM EST before. Its a simple fix.
They can do it again with this.

TheRealPotoroo

Hallothiel wrote: »

Just pick it up once every 24 hours. Easy.

You can't when maintenance goes way overtime. But losing one day's motif isn't the worst thing in the world, the sheer stupidity of having the motif timer being different to the trunk timer is the really annoying thing. ZOS are just so bad at these QoL things.

Ryath_Waylander

Well from my experience, I opened the chest late afternoon on day 1 and got the motif. Day 2 I opened in the morning just after the daily writ reset at 08:00 and got nothing. Day 3 I waited for 17:00 and got the motif. Every day I open at the same time now at 17:00 and I get a motif every time. So to me it looks like yes, if you open the chest in less than 20hours when bracketing the daily reset time, you don't get the motif. A little planning yes but I'm still super chuffed. When last did we see a guaranteed daily drop on a new motif? Spectacular.

xaraan

Ohtimbar wrote: »

It appears to be so. It's strange and more than a little irritating that no one at ZOS can be arsed to provide an official answer to this simple yes or no question. Communication breakdown; it's always the same.

Yes, all too often this has become a problem with zos.

They seem willing to chime in randomly at times. And there are often discussions I could see them staying out of. But these simple yes or not questions should be answered immediately. No reason not to respond to customer issues you can easily fix in a very short amount of time.

This threads question should have been answered within hours of being posted and there is nothing more frustrating that seeing that Z on the thread and then finding it was only a mod posting a general behave message.

Whether or not we would get a character slot in the new expansion should have been answered day one that was posted months ago. As much as we all appreciate the players giving feedback on the history of character slot expansions, it was an issue that could have been immediately put to bed by zos.

Add that to the frustration of asking a simple question of a company that has people monitoring the forums and not getting an answer is we often have other customers that jump to defend the actions of that company because they like a product that company makes. This hardly ever helps, it's easy to see that some questions are aimed at the community or for community discussion and some are just asking something of the company. That company taking a few minutes satisfying a customer with something as easy as answering a question will do more than any defense a fan can make for why the company is fine to ignore the customer.

Rave the Histborn

Katahdin wrote: »

Rave the Histborn wrote: »

Katahdin wrote: »

They usually wont confirm or deny these things.

I think there is ample evidence from players that there is a 20 hour timer on the motif drops that does not coincide with the chest reset.

I also missed one day of motif because I checked the chest too early. At least one other player in one of my guilds experienced the same. So just check it at the same time every day.

Yup its annoying and IMO, it should coincide with chest reset not 20 hours from last motif drop.
Would make things simpler all around in case someone gets on earlier in the day and goes through their daily rutine of writs, dailies, check the chest, etc, etc before they start playing

It already has a 100% drop rate, how much more simple can they make it?

They could set the motif timer to coincide with the chest reset timer.

As it is now you can loot the chest at 12 AM EST, get a motif and then reloot the chest at 2AM EST and you wont get a motif at 2AM, because the motif time limit hasnt expired. You have to wait until 8PM (20 hours) for the motif cool down to expire to get a second page.

They have reset these 20 hour timers to coincide with reset at 2AM EST before. Its a simple fix.
They can do it again with this.

"As it is now you can loot the chest at 12 AM EST, get a motif and then reloot the chest at 2AM EST and you wont get a motif at 2AM, because the motif time limit hasnt expired. You have to wait until 8PM (20 hours) for the motif cool down to expire to get a second page."

Ok, and the problem is? Have you ever thought of this scenario: Average ESO player has a life and therefore can't loot the box at 2am. They loot it at 6pm when they get home from work. One day they have an appointment or dinner and they can't open said box until 10pm that night. Having a 20 hour reset gives them the leeway to have a life and still maintain a timer for said items and they know that every day at 2am the box will reset.

"They have reset these 20 hour timers to coincide with reset at 2AM EST before. Its a simple fix.
They can do it again with this."

Yup, and the only people it benefited were the hardcore of the hardcore base. There's a reason they've "done it before" and they aren't continuing to do so.

Matchimus

We cannot under any circumstances have any mysteries left in the world.