The game has been UNPLAYABLE since the last patch, with minimal updates from the team about fixes. Almost every trial instance has adds doing 360s, skills won't fire, and the game just flat out refuses to work. This issue has carried over from the Harrowstorm patch onto the Greymoor PTS, with no fix in sight.
The fact that there hasn't been any clear communication from the devs about this problem is what is very worrisome for most people. The truth is, the game is completely UNPLAYABLE with the "desync" that seems to be going on. Last night we reset our vSunspire instance 12 times and only got one "okay" instance where adds weren't doing 360s and blastbones would fire...
There are people quitting in droves, and many people on my trial progression groups have refunded or don't plan on buying Greymoor because of this performance. People were even joking last night that they'd rather have to raid with only 10-20 fps again then have to deal with these bad instances.
These instances seem to get no better on the PTS. In fact, the performance seemed even worse which is very disheartening. I know that you have stated you are working on it, but to what extent? We as players, are very frustrated about the games state of performance. Getting this issue fixed should be the NUMBER 1 PRIORITY.
What I ask, and think we deserve, is for communication at the very least. Give us a weekly update on the status of the issue, something to let us know that you are putting every resource available to get this issue corrected. The game would be in such a great state if just this one bug could get fixed.
PLEASE SAVE US ZOS
Dawnbringer ✦ Godslayer ✦ Tick Tock Tormentor x3 ✦ Immortal Redeemer x2 ✦ Gryphon Heart x5 ✦ The Unchained x2 ✦ Emperor x6 ✦ Grand Overlord