The Elder Scrolls Online

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We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.

An unexpected internal error has occurred.

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Kejann
Kejann
Soul Shriven
I'm getting an error message "An unexpected internal error has occurred" every time i try to log in to NA server via steam. I cannot get past the log in page of the client.
  • Kejann
    Kejann
    Soul Shriven
    Was finally able to get logged in. Please disregard previous post.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Kejann

    Thank you for letting us know the issue has been resolved.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • RawBrightSilver
    RawBrightSilver
    ✭✭✭
    I am getting the same error when trying to login: "An unexpected internal error has occurred. Please contact Customer Support."

    It was fine last night when I logged in. I verified the file integrity through Steam, and all looks fine.

    This same error last occurred during that recent outage (last week?) when nobody could logon.
  • LiteEmUp
    LiteEmUp
    ✭✭✭
    same... happening to me as well right now.... not sure what is going on, since no one so far has reported anything... it seems it is a steam issue at this time..
    NA PC Character list as of 2021
    Nord Dragonknight - Lady Anneke | Main toon | Stamina DPS Build | PVE-focused | 2H+Bow+DOT specialist | Main Crafter | Former Master Antiquarian
    Dunmer Templar - Elrond of Riivendell | Magicka DPS Build | PVE- focused | Javs+Mystic Orb+ Debuff Specialist | Healer-role alt configuration
    Argonian Warden - Heals-No-Teammates | Magicka DPS Build | Main-Healer Alt | PVE-focused | Mystic Orb + Animals Specialist | Healer-role alt configuration | Master Antiquarian
    Dunmer Warden - Imperatore Furiosa | Stamina DPS Build | Main-Healer Alt | PVE-focused | 2H + Animals Specialist
    Nord Dragonknight - Lenneth the Valkyrie | Health Tank Build | PVE-focused | 1H+ Destro staff configuration

    Altmer Necromancer - Lord Voldemorth | Magicka DPS Build | PVE- focused | Blastbones+Skulls Specialist | Healer-role alt configuration
    Altmer Sorcerer - Galadriel of Lothlorienn | Magicka DPS Build | PVE-focused | Pulse+Orb Specialist
    Khajiit Nightblade - Katnip Everdeenn | Magicka DPS Build | PVP-focused | Bomber Specialist
    Khajiit Nightblade - Catniss Everdeene | Stamina DPS Build | PVP-focused | Bow+2H specialist

    Orc Necromancer - Lord Shang-Tsung | Stamina DPS Build | PVP-focused | 2H+Blastbones specialist
    Orc Sorcerer - Geralt of Rievia | Stamina DPS Build | PVP-focused | 2H specialist
    Breton Dragonknight - Lady Scabbia | Magicka DPS Build | PVE-focused | Pulse+Orb specialist

    Imperial Templar - LiteEmUp | Stamina DPS Build | PVP-focused | 2H+Jabs specialist

  • EndOfGreen
    EndOfGreen
    ✭
    same for me, started repairing the client
  • EndOfGreen
    EndOfGreen
    ✭
    I was in BG and then the game crashed
  • Lakih
    Lakih
    Soul Shriven
    Same for me. Been unable to login for 15 minutes
  • Lucifer_Sam
    Lucifer_Sam
    ✭✭
    Looks like a steam problem overall. Exited steam and restarted and can't access steam store
  • Lakih
    Lakih
    Soul Shriven
    Was a Steam error that (for now) seems to be resolved... except somehow all my keybinds are back to default !?
  • ZOS_Bill
    ZOS_Bill
    admin
    As this thread is over a year old, we've decided to close the discussion. If you are still having issues related to Steam, please go ahead and start a new discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.