Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
How long is the wait?
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ZOS_Billadmin@Chicharron
What is your current ticket number?
We can check on its status and ensure it is in the correct queue.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ZOS_Billadmin@Chicharron
Thank you for providing your ticket number. Your ticket #200411-000795 is still open and in the right place to get answered. Support is experiencing high volume so that is leading to delayed ticket responses.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Chicharron✭✭✭✭✭
✭@Chicharron
Thank you for providing your ticket number. Your ticket #200411-000795 is still open and in the right place to get answered. Support is experiencing high volume so that is leading to delayed ticket responses.
Thank you @ZOS_BillE0 -
Chicharron✭✭✭✭✭
✭How much i need to wait? 1 more week? 1 month? 1 year?
Is it so difficult to give a clear answer? If you tell me 4 months I will wait 4 months and I will not complain, but be clear.
it's hard not to get mad at that level of support.
Sorry @ZOS_BillE , I know it's not your fault, a pity that the suppor teeam are not as efficient as you are.Edited by Chicharron on April 17, 2020 5:09PM0 -
Chicharron✭✭✭✭✭
✭SofiDesune wrote: »My friend have waited for 17 days now and still counting, it's a long wait
I have no problem with waiting, if I have to wait 4 months so be it, I will wait and do not complain about it.
It bothers me the way they treat the consumer, they don't update your status, they don't tell you anything, And if you update the ticket to ask the status, they put you back at the end of the que, what sense does that make? it's stupid.
it seems that speaking clearly is not a necessary skill to work in Zenimax
Some companies show something like this:
You are at position 323 on the waiting list
This is by far the worst support service I have ever seen.Edited by Chicharron on April 17, 2020 7:45PM0 -
newtinmpls✭✭✭✭✭
✭✭✭✭Chicharron wrote: »How much i need to wait? 1 more week? 1 month? 1 year?.
The answer has already been given that they do not know, and "not yet". I understand that you do not like that answer. It doesn't make it the wrong answer.Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.***Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis0 -
Chicharron✭✭✭✭✭
✭newtinmpls wrote: »Chicharron wrote: »How much i need to wait? 1 more week? 1 month? 1 year?.
The answer has already been given that they do not know, and "not yet". I understand that you do not like that answer. It doesn't make it the wrong answer.
I ask:
How long is the wait?
R: still open and in the right place to get answered.
WTF with the cheerleaders.0
