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How do I log in to my main character?
I can't log in for the main character. I've already written to support .Pending data load error (360863 - c00000000007c10). This happens only on one character, on the rest everything goes well and works. I have already checked for file integrity, cache integrity, reinstalled the game, deleted mods, completely deleted the game and installed it, made graphics on low, waited more than 20 minutes, ran as administrator but nothing helps, I still can't log. I have been waiting long enough, I have paid for eso plus and I am very sorry that it may end. My friends and my group on raids ask where I disappeared, they really need me, but I can not do anything, because all the money and things I have left on the main character on which I can not go. My ticket: 200411-001536. I need help!
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FatelessLava✭✭✭Try repairing the game under options in the game launcher (that’s the location if I recall correctly). Quick google search shows that this was an issue a few years back and that generally solved the problem.0 -
FatelessLava wrote: »Try repairing the game under options in the game launcher (that’s the location if I recall correctly). Quick google search shows that this was an issue a few years back and that generally solved the problem.
I've done this before and it didn't help
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FatelessLava✭✭✭Another suggestion by a mod was to reinstalling the launcher, and that doesn’t work try to reinstall the game. Not sure if you have tried those yet.0
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FatelessLava wrote: »Another suggestion by a mod was to reinstalling the launcher, and that doesn’t work try to reinstall the game. Not sure if you have tried those yet.
Unfortunately I have already done this 0 -
NaomiHutt✭✭✭✭Turn off any add-ons, maybe an add-on that is character related is making it crash?0 -
worrallj✭✭✭✭✭I'm not an mmo IT pro, but that seems like a problem on server side to me. Something with your character's data in their DB.0 -
Artanisul✭✭✭✭It's on their end then. Because its only one character. The first thing that jumped to mind is the flying people in PVP land and how THOSE guys would have corrupted their characters.
My gut tells me it's the character data. ZOS will need to fix it on their end.0 -
Unified_Gaming✭✭✭✭Try logging into the NA server or EU then back. Also try logging into other characters then switch - that has fixed it in the past for me but took a few attempts. Failing that, make a new character then log out and switch to main.I can't log in for the main character. I've already written to support .Pending data load error (360863 - c00000000007c10). This happens only on one character, on the rest everything goes well and works. I have already checked for file integrity, cache integrity, reinstalled the game, deleted mods, completely deleted the game and installed it, made graphics on low, waited more than 20 minutes, ran as administrator but nothing helps, I still can't log. I have been waiting long enough, I have paid for eso plus and I am very sorry that it may end. My friends and my group on raids ask where I disappeared, they really need me, but I can not do anything, because all the money and things I have left on the main character on which I can not go. My ticket: 200411-001536. I need help!
Hope that helps!Unified Gaming - creating a shared and Unified Gaming community.
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https://www.youtube.com/channel/UCorbta-fAHKJcxJ6ExbtPwg/0 -
Unified_Gaming wrote: »Try logging into the NA server or EU then back. Also try logging into other characters then switch - that has fixed it in the past for me but took a few attempts. Failing that, make a new character then log out and switch to main.I can't log in for the main character. I've already written to support .Pending data load error (360863 - c00000000007c10). This happens only on one character, on the rest everything goes well and works. I have already checked for file integrity, cache integrity, reinstalled the game, deleted mods, completely deleted the game and installed it, made graphics on low, waited more than 20 minutes, ran as administrator but nothing helps, I still can't log. I have been waiting long enough, I have paid for eso plus and I am very sorry that it may end. My friends and my group on raids ask where I disappeared, they really need me, but I can not do anything, because all the money and things I have left on the main character on which I can not go. My ticket: 200411-001536. I need help!
Hope that helps!
I tried to do everything you said, but it didn't help 0 -
zvavi✭✭✭✭✭
✭✭✭✭✭It is kinda sad that sometimes the best way to get support answer is to complain in the forums....0 -
ZOS_AdrikothadminHi there @Darenohej we have looked into this ticket for you and can confirm that it is in the right place and a support agent will reach out as soon as possible.
Please be aware that we are currently experiencing high contact volumes, due to the impact of COVID-19, and you may experience increased waiting times when contacting Customer Support. Thank you for your patience.
The Elder Scrolls Online - ZeniMax Online Studios
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Tandor✭✭✭✭✭
✭✭✭✭✭Are you playing through Steam?
If you Google "Pending data load error (360863 - c00000000007c10)" you will find a lot of previous reports and fixes, hopefully something may work for you.0 -
MasterWarrior✭✭✭Sorry you are going through this but you posted in another thread that you updated your ticket, but you should stop doing it as doing so will only push your ticket to the back of the line.
Even so, they should have addressed this by now. Is someone at least having a look at this?0 -
MehVahdJukaar✭✭✭Sorry if i bring back this tread but I'm getting the exact same issue, I was even in the same zone as you.
Did you manage to get it fixed?0
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