Bought wrong upgrade, refund

nonoy

Hello,

I opened a ticket to ask for a refund but I have no answer and I am waiting to be able to play the game.
I bought only one chapter upgrade instead of the whole package and as I am locked in my 15m student room, I can't really go ahead and re-buy the game yet before getting my refund.
How long does it take to process the request? I really want to log in and play the expansions...

Best regards

ZOS_Bill

@nonoy

Please go ahead and post your ticket number in the thread.

nonoy

@ZOS_BillE the ticket number is 200402-008398.

Thank you!

ZOS_Bill

@nonoy

Thank you for your ticket number. I've sent you a PM to follow-up on your ticket.