The Elder Scrolls Online

The Scribes of Fate DLC and Update 37 base game patch are now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of February 6:
• PC/Mac: No maintenance – February 6
• EU megaservers for maintenance – February 7, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• NA megaservers for patch maintenance – February 8, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – February 8, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

Bought wrong upgrade, refund

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nonoy
nonoy
Soul Shriven
Hello,

I opened a ticket to ask for a refund but I have no answer and I am waiting to be able to play the game.
I bought only one chapter upgrade instead of the whole package and as I am locked in my 15m student room, I can't really go ahead and re-buy the game yet before getting my refund.
How long does it take to process the request? I really want to log in and play the expansions...

Best regards
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