We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
Crown store problems
Unfadingsilence
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So I just purchased some crowns and the money had already been taken out of my bank. And I still have yet to receive them. I already sent in a ticket but wanted to inform everyone else about the issue just in case it happens to you as well. Thank you and have a wonderful night ✌
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OrdoHermetica✭✭✭✭✭
✭Unfadingsilence wrote: »So I just purchased some crowns and the money had already been taken out of my bank. And I still have yet to receive them. I already sent in a ticket but wanted to inform everyone else about the issue just in case it happens to you as well. Thank you and have a wonderful night ✌
Don't worry: this being a Crown Store problem, they'll make fixing it an absolute top priority. Nothing gets ZOS motivated to fix something quite like a problem with their cash shop.6 -
Unfadingsilence✭✭✭✭✭
✭OrdoHermetica wrote: »Unfadingsilence wrote: »So I just purchased some crowns and the money had already been taken out of my bank. And I still have yet to receive them. I already sent in a ticket but wanted to inform everyone else about the issue just in case it happens to you as well. Thank you and have a wonderful night ✌
Don't worry: this being a Crown Store problem, they'll make fixing it an absolute top priority. Nothing gets ZOS motivated to fix something quite like a problem with their cash shop.
Facts I already received a response and got them sent to my account but anyone else who has this issue just send them a ticket0 -
newtinmpls✭✭✭✭✭
✭✭✭✭ESO's support has always been top notch
That has not been my experience, but I do hope for the best, always.Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.***Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis1 -
darthgummibear_ESO✭✭✭✭✭
✭ESO's support has always been top notch. It's something people can't poke fun at
My last customer service interaction had me reopen the ticket 8 times before I was able to get it resolved, the first half of which was canned responses saying they couldn't help me. When I got to the 8th ticket I got the impression that it was some kind of department manager saying "Just fix it so he'll leave us alone".
Needless to say, their customer service is far from perfect.0
