game crash to login when in group dungeons

D_Nevesb14_ESO

After patch game crash to login when in group dungeons 5 to 6 times anyone know why or how to fix it?

Reverb

Crashing is a known problem introduced in Monday’s update. It’s most pronounced in Cyrodiil but is also a problem in pve when porting into a new zone (especially Murkmire right now) or instance. There are also numerous reports of people crashing while in housing, or standing still doing literally nothing, but those crashes are less common than the pvp and porting ones.

Removing out of date addons (or even all addons) has made things better for many people but it won’t fix the problem completely. Plenty of people experiencing frequent crashing aren’t running any addons at all.

Only Zeni can fix this, and they don’t know yet how or when that will happen.

ZOS_Bill

We have an ongoing known issue list for Update 25 linked below you can read to know which issues we are aware of and working on.

Current Known Issues - Update 25 [updated 2/25]

D_Nevesb14_ESO

Crashing to login getting worse after update today about every 5 minuets now. It won't let me login to support to Submit ticket, I can login to my account just not support.

Reverb

D_Nevesb14_ESO wrote: »

Crashing to login getting worse after update today about every 5 minuets now. It won't let me login to support to Submit ticket, I can login to my account just not support.

Try disabling your addons. Try installing a 2019 version of LibChatMessage.

Today’s patch to fix the crashing also refertee the chat API. Many addons that use the newest version LibChatMessage are throwing errors now and contributing to crashing as the addons try to load after login.

Edited to note how I fixed my issues this morning without having to disable addons.