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Crown Store GUI

Kynetik
Kynetik
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Is this as intended?
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  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    That is not intended - are you running any addons, by chance?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Kynetik
    Kynetik
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    I am running add-ons, but I have it set to not allow out of date add-ons. The only addon that has been updated is Action Duration reminder.
  • Gamer1986PAN
    Gamer1986PAN
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    Kynetik wrote: »
    I am running add-ons, but I have it set to not allow out of date add-ons. The only addon that has been updated is Action Duration reminder.

    i do have 215 addons active and i do not have that bug. try to disable them just once to be sure...
  • Dingodhole
    Dingodhole
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    I can confirm this same GUI bug. I had this already on PTS and reported it. 77xchejdwrxe.jpg
  • Kynetik
    Kynetik
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    Deleted all addons from folder and restarted my machine...bug is still present
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the extra info - we're continuing to look into this.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Dingodhole
    Dingodhole
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    Kynetik wrote: »
    Deleted all addons from folder and restarted my machine...bug is still present

    Same thing here. In addition to crown store, the daily message doesn't look the way it should. Currently the crown store impairs functionality pretty severely. E.g. can't check out daily login rewards, calendar and gifts.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Could you all let us know what your graphics settings are, and if you're using a 4k monitor? Still trying to nail down the issue on our end.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • HansK
    HansK
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    Here you go, monitor is 2560*1440

    wws84mqavno0.png
  • Dingodhole
    Dingodhole
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    Default ultra-high quality, 1440p.
    b2cxad5wu8bf.jpg
  • Dingodhole
    Dingodhole
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    Hmm, I just tried turning on custom scale on and off and now crown store UI works fine. I'm not sure if the change is persistent through restarting.
  • Dingodhole
    Dingodhole
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    Ok, this "fix" doesn't persist through restart.
  • nightstrike
    nightstrike
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    Dingodhole wrote: »
    I can confirm this same GUI bug. I had this already on PTS and reported it.

    This should highlight the need to better capture and *act on* PTS feedback.
    Warning: This signature is tiny!
  • Pyr0xyrecuprotite
    Pyr0xyrecuprotite
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    FYI not seeing the same Crown Store UI title text clipping on PC/EU, with 1920x1080 fullscreen graphics. It probably only happens in some screen resolutions.
  • Sordidfairytale
    Sordidfairytale
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    3840x2160 But in Windowed Full.

    vf6mc683dnzs.png

    My Monitor
    The Vegemite Knight

    "if the skeleton kills you, your dps is too low." ~STEVIL

    The Elder World of WarScrollCraft Online ~joaaocaampos
  • Sordidfairytale
    Sordidfairytale
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    Just an update, adjusting my custom scaling has solved the issue across login and log out.

    **update**

    The problem returned when completely closing the game.
    Edited by Sordidfairytale on February 26, 2020 3:15AM
    The Vegemite Knight

    "if the skeleton kills you, your dps is too low." ~STEVIL

    The Elder World of WarScrollCraft Online ~joaaocaampos
  • Aiphaton
    Aiphaton
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    Well im getting haunted by Master Open your Crownchests :D
    5lzckdwqpvmn.png
  • Shaithes
    Shaithes
    Soul Shriven
    I am having the same issue....just started after the Harrowstorm patch. Was anyone able to find a fix?
  • augestflex_ESO
    I have this issue also and just spent the last 40 minutes disabling addons one at a time, and then libraries but the issue still presists. I only wish I had disabled them all first and then started to enable them one at a time.

    I have a 4k monitor with Gsync HDR.
  • augestflex_ESO
    I have this issue also and just spent the last 40 minutes disabling addons one at a time, and then libraries but the issue still presists. I only wish I had disabled them all first and then started to enable them one at a time.

    I have a 4k monitor with Gsync HDR.


    I can also confirm now that setting any custom scale (previously it was set to off and i could not use the crown store), seems to temporarily resolve the issue.
  • Kynetik
    Kynetik
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    @Shaithes i was unable to find a solution but @ZOS_GinaBruno sent it up the ladder for the dev team to look at as far as I know
  • nastone.ncsu_ESO
    nastone.ncsu_ESO
    Soul Shriven
    Just wanted to put my two cents in... I am also running ESO on a 4k monitor and am getting a bugged Crown Store UI. I can also confirm that toggling the custom UI scale will temporarily solve this issue even through logging out and switching characters. However, once the game is completely shutdown and restarted this issue presents itself again.
  • JanTanhide
    JanTanhide
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    I get "Guild roster" overlap. Not sure what else to call it. Open the Roster in one guild and press the number associated with another guild and I get the Rosters from both overlapping. No addons running.
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