Hey guys,
I have not been able to consistently stay connected and play the game since last patch. I most notably am disconnected every time I enter into a large fray in cyrodil. It seems that the game chat still functions but my character disconnects and stops interacting in the world until I am completely booted.
Please fix this. I can't play the event like this.
As posted here, there was a crash hotfix for Cyrodiil released on the 23rd. Since these issues have continued we recommend opening a ticket with customer support.
furiouslog wrote: »I'm on PC-NA. Since the maintenance performed prior to the MM event, I've seen a drastic increase in disconnects and loading screen times. I can not identify a pattern.
The nature of the disconnects fall into the following categories:
1. When taking a wayshrine to a new zone, including overland, dungeons, and trials,, I dropped to the login screen during loading, and remain logged in to the server. 7 times.
2. When fighting in Imperial City, I dropped to the zone I ported in from. 2 times
3. When fighting in Imperial City, I dropped to login screen. 1 time
4. When fighting in Cyrodiil, I had random load screens.>30 times
5. When fighting in Cyrodiil, I dropped from the server to login screen, and/or desktop (independent of faction/server-wide drops). 5 times
6. When fighting in Sunspire, I dropped to desktop. 1 time
Steps I have already taken to mitigate disconnects that did not fix these problems:
- Rebooted router
- Checked firewall port configurations, all are set as specified by ZOS.
- Green-listed ESO folders in my anti-virus
- Repaired installation
- Turned off OneDrive (it attempts to sync the ESO files in the Documents folder, which causes issues, but I've know that for a while and just turn it off when I play ESO)