I can log into the game okay with no problems and into the forum (it did ask me to reset my password :S ), but I am unable to login to the website to buy crowns, I normally always got a message about putting a code in each time, to be able to login, that's sent to my email address, it was annoying but I managed it. That was something that had been annoying me and had been meaning to get help on it, if I know it would get worse, I would have gotten help for it much sooner.
For awhile I haven't been buying crowns, and so didn't I know that I might/would have a problem in trying to login to the site. Once USERID and Password are put in with no problems, it's only when I click sign in that's when I'm having a problem.
I first noticed it Yesterday and thought maybe its to do with my internet needing to refresh for the next month, and decided to wait, but I am still having problems and have since then remembered that when trying to sign in it sends a message to my email about putting a code in, but that window doesn't come up at all, when I went to my email program I had about 26 emails all giving me codes to login.
So somewhere, something has gone wrong and I can't login to the website to buy crowns to get appearances changes while it is on discount. Please help as I have no idea what to do!
I've looked on the internet to see if someone else had the same problem, and yes their is someone else who has had the same issue with logging in https://forums.elderscrollsonline.com/en/discussion/446477/cant-sign-in-to-my-eso-account-website
As the idea/advice on there was to do cleaning out the browser cache (I did the basic one to start with), and have tried logging into the website using a different web browser program, and neither has seemed to help
It's getting frustrating as I have never had this sort of problem before, and the discount for the appearance change token ends very sooner, and I've been waiting to get it at a discount price, then I have my login problem, if I had known about it sooner I would have got it sorted out by now.