Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
I think you should read the updates more thoroughly, there are information on what they are doing and that they plan to implement it as soon as possible. You're spreading misinformation which in turn spreads negativity.
Dragonnord wrote: »Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
I think you should read the updates more thoroughly, there are information on what they are doing and that they plan to implement it as soon as possible. You're spreading misinformation which in turn spreads negativity.
Their updates are the same thing with different words. We don't need robotic posts to know they are working as it's what they have to do. We don't need to tell them to tell us they are working. I don't mean those kind of updates.
I mean we need other type of updates and responses. What's going on with the servers? ANYONE here knows what's going on? Have you ever received a CLEAR update or response from ZOS, and I mean CLEAR, of WHEN it will be fixed? And IF it will be fixed?
Let's do this. And this is real issue for A LOT of players. Currently when I am in one of the major cities (I could say anywhere in fact), I stay idle, doing NOTHING, but my ping goes to red numbers. And this is happening to A LOT of players (I read guild chats, Discords, forums, etc.) from some time now after last patches. How is this possible?
So, I will open a thread now on the forums, tag some ZOS Devs, tag some Community Managers, etc. and I can bet you ALL my in-game gold I get NO ANSWER for that REALLY IMPORTANT situation. Would you like to bet?
I'm really suffering non-sense lag, by being idle, and I'm not having not even one word of answer about that. So they choose what they want to communicate, and then just copy and paste the same "Working on..." forever.
Housing issues, unanswered. PvP issues, unanswered. Combat issues, unanswered. Sets, skills, passives, dungeons, trials, etc., issues, unanswered.
Don't tell me they have improved just because they are posting daily updates about the Activity Finder that has been broken forever now. What kind of update is an update for something that is NEVER fixed?
And updates about the server performance? Really? Really?! When was the last one?
Dragonnord wrote: »Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
I think you should read the updates more thoroughly, there are information on what they are doing and that they plan to implement it as soon as possible. You're spreading misinformation which in turn spreads negativity.
Their updates are the same thing with different words. We don't need robotic posts to know they are working as it's what they have to do. We don't need to tell them to tell us they are working. I don't mean those kind of updates.
I mean we need other type of updates and responses. What's going on with the servers? ANYONE here knows what's going on? Have you ever received a CLEAR update or response from ZOS, and I mean CLEAR, of WHEN it will be fixed? And IF it will be fixed?
Let's do this. And this is real issue for A LOT of players. Currently when I am in one of the major cities (I could say anywhere in fact), I stay idle, doing NOTHING, but my ping goes to red numbers. And this is happening to A LOT of players (I read guild chats, Discords, forums, etc.) from some time now after last patches. How is this possible?
So, I will open a thread now on the forums, tag some ZOS Devs, tag some Community Managers, etc. and I can bet you ALL my in-game gold I get NO ANSWER for that REALLY IMPORTANT situation. Would you like to bet?
I'm really suffering non-sense lag, by being idle, and I'm not having not even one word of answer about that. So they choose what they want to communicate, and then just copy and paste the same "Working on..." forever.
Housing issues, unanswered. PvP issues, unanswered. Combat issues, unanswered. Sets, skills, passives, dungeons, trials, etc., issues, unanswered.
Don't tell me they have improved just because they are posting daily updates about the Activity Finder that has been broken forever now. What kind of update is an update for something that is NEVER fixed?
And updates about the server performance? Really? Really?! When was the last one?
Simple people like simple answers I guess...
You know you don't have to be here right?
Dragonnord wrote: »Dragonnord wrote: »Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
I think you should read the updates more thoroughly, there are information on what they are doing and that they plan to implement it as soon as possible. You're spreading misinformation which in turn spreads negativity.
Their updates are the same thing with different words. We don't need robotic posts to know they are working as it's what they have to do. We don't need to tell them to tell us they are working. I don't mean those kind of updates.
I mean we need other type of updates and responses. What's going on with the servers? ANYONE here knows what's going on? Have you ever received a CLEAR update or response from ZOS, and I mean CLEAR, of WHEN it will be fixed? And IF it will be fixed?
Let's do this. And this is real issue for A LOT of players. Currently when I am in one of the major cities (I could say anywhere in fact), I stay idle, doing NOTHING, but my ping goes to red numbers. And this is happening to A LOT of players (I read guild chats, Discords, forums, etc.) from some time now after last patches. How is this possible?
So, I will open a thread now on the forums, tag some ZOS Devs, tag some Community Managers, etc. and I can bet you ALL my in-game gold I get NO ANSWER for that REALLY IMPORTANT situation. Would you like to bet?
I'm really suffering non-sense lag, by being idle, and I'm not having not even one word of answer about that. So they choose what they want to communicate, and then just copy and paste the same "Working on..." forever.
Housing issues, unanswered. PvP issues, unanswered. Combat issues, unanswered. Sets, skills, passives, dungeons, trials, etc., issues, unanswered.
Don't tell me they have improved just because they are posting daily updates about the Activity Finder that has been broken forever now. What kind of update is an update for something that is NEVER fixed?
And updates about the server performance? Really? Really?! When was the last one?
Simple people like simple answers I guess...
You know you don't have to be here right?
I take my time to post my real and honest opinion and you respond by saying I don't have to be here? You can't stand someone having a different point of view that you have to be that aggressive? Nice!
PS: You started to derail your own thread.
Dragonnord wrote: »Dragonnord wrote: »Dragonnord wrote: »You mean the "We are working on a fix and we intend to..." copy and paste updates while we see no improvements on the activity finder and servers performance?
I think you should read the updates more thoroughly, there are information on what they are doing and that they plan to implement it as soon as possible. You're spreading misinformation which in turn spreads negativity.
Their updates are the same thing with different words. We don't need robotic posts to know they are working as it's what they have to do. We don't need to tell them to tell us they are working. I don't mean those kind of updates.
I mean we need other type of updates and responses. What's going on with the servers? ANYONE here knows what's going on? Have you ever received a CLEAR update or response from ZOS, and I mean CLEAR, of WHEN it will be fixed? And IF it will be fixed?
Let's do this. And this is real issue for A LOT of players. Currently when I am in one of the major cities (I could say anywhere in fact), I stay idle, doing NOTHING, but my ping goes to red numbers. And this is happening to A LOT of players (I read guild chats, Discords, forums, etc.) from some time now after last patches. How is this possible?
So, I will open a thread now on the forums, tag some ZOS Devs, tag some Community Managers, etc. and I can bet you ALL my in-game gold I get NO ANSWER for that REALLY IMPORTANT situation. Would you like to bet?
I'm really suffering non-sense lag, by being idle, and I'm not having not even one word of answer about that. So they choose what they want to communicate, and then just copy and paste the same "Working on..." forever.
Housing issues, unanswered. PvP issues, unanswered. Combat issues, unanswered. Sets, skills, passives, dungeons, trials, etc., issues, unanswered.
Don't tell me they have improved just because they are posting daily updates about the Activity Finder that has been broken forever now. What kind of update is an update for something that is NEVER fixed?
And updates about the server performance? Really? Really?! When was the last one?
Simple people like simple answers I guess...
You know you don't have to be here right?
I take my time to post my real and honest opinion and you respond by saying I don't have to be here? You can't stand someone having a different point of view that you have to be that aggressive? Nice!
PS: You started to derail your own thread.
Then I'll give you the long answer that I didn't want to give you before since I don't think it's worth my time.
Firstly, you complain about ZOS's messages, that they are the same thing with different words. That's an outright lie, take the last update for example, they have stated that QA is testing the new update, that the unaunted event will come back when the update is stable, and that dragonguard dungeon thing relies little of the activity finder. That's not generic.
Secondly, you complain about your ping from your single point of view, seemingly not taking into account all the variables that might give this problem. Pure complaining. And again, ZOS has multiple statements about server performance, including a roadmap of performance fixes that hopefully will solve your problem. It seems you just ignore this information. While I agree with you that it's frustrating with all the lag and server downtime, ZOS seems to take it seriously, if you believe what they are communicating.
So this is why I answered like I did. Your pure complaining isn't constructive at all, and if you're just gonna complain and lie about the communication I'd prefer that you didn't answer at all. Because even if you are frustrated, just like me and probably a lot of players, my point still stands. ZOS has started to communicate more. And I think it's good that they do.
VaranisArano wrote: »I appreciate getting the smaller, more frequent updates. Yes, it kinda sucks to keep hearing "No, its not ready yet, sorry" but on the other hand, the feeling of the unknown and wondering if ZOS is even working on an issue at all also really sucks.
In my experience, the discussions that take place in the absence of any updates tend to be a lot nastier than the ones about the updates. Absence of feedback tends to feed our fears and anger worse than getting periodic, if somewhat disappointing updates. I think the Undaunted Events updates and the monthly Performance Plan article are excellent examples of ZOS doing this better. Obviously we'd rather have better news, but I'll take bad news over ignorance.
I've also noticed the very recent extra effort at communication from some of the mods, notably ZOS_Nith to offer comments on posts they've read and to pass on issues when needed. That's a recent answer to a longstanding complaint on the forums that the mods mostly engage to moderate or close threads - and I hope that more mods and devs will join in by responding on threads they've read. This helps by giving us tangible evidence that our feedback is at least read and listened to, even though it may not be implemented.
This is all a new change for ZOS. I like it. Keep it up, and as we get more used to receiving regular updates, it can serve as a groundwork for better communication. ZOS, please don't go back to not updating us and leaving us ignorant.
Some ways I think ZOS can improve this communication moving forward:
The Devs and Community Managers seem to rely on players using the Dev Tracker and Recent Discussions to find updates like the Undaunted Event and the password reset issue from last weekend.
Now, you'll never get around the issue of players who just rush to the forums and post their problem without checking for similar threads or Dev info, but...
1. Unless I'm missing something, Mobile Users can't easily access the Dev Tracker through the menus. I mostly use mobile so I actually have the Dev Tracker saved as a bookmark and access it from a different tab than regularly browsing the forums. That's a workaround, but inferior to being able to access Dev Tracker through the regular forum menus. (If I'm missing something besides "use the full site", please let me know!)
2. The Official Website and in-game announcements seemed pretty slow to update compared to the Forums when it came to the Undaunted Event. I've done enough with website management to know that it's probably not as simple as it seems to update with a cancellation notice, but that's definitely an area to highlight for improvements as future events are likely to need changes and extensions unless PC/EU is fixed for real.
Again, I like the improvements to communication. I'd rather have more frequent, if somewhat disappointing updates than be left in ignorance to fear the worst. Keep it up, ZOS!
VaranisArano wrote: »I appreciate getting the smaller, more frequent updates. Yes, it kinda sucks to keep hearing "No, its not ready yet, sorry" but on the other hand, the feeling of the unknown and wondering if ZOS is even working on an issue at all also really sucks.
In my experience, the discussions that take place in the absence of any updates tend to be a lot nastier than the ones about the updates. Absence of feedback tends to feed our fears and anger worse than getting periodic, if somewhat disappointing updates. I think the Undaunted Events updates and the monthly Performance Plan article are excellent examples of ZOS doing this better. Obviously we'd rather have better news, but I'll take bad news over ignorance.
I've also noticed the very recent extra effort at communication from some of the mods, notably ZOS_Nith to offer comments on posts they've read and to pass on issues when needed. That's a recent answer to a longstanding complaint on the forums that the mods mostly engage to moderate or close threads - and I hope that more mods and devs will join in by responding on threads they've read. This helps by giving us tangible evidence that our feedback is at least read and listened to, even though it may not be implemented.
This is all a new change for ZOS. I like it. Keep it up, and as we get more used to receiving regular updates, it can serve as a groundwork for better communication. ZOS, please don't go back to not updating us and leaving us ignorant.
Some ways I think ZOS can improve this communication moving forward:
The Devs and Community Managers seem to rely on players using the Dev Tracker and Recent Discussions to find updates like the Undaunted Event and the password reset issue from last weekend.
Now, you'll never get around the issue of players who just rush to the forums and post their problem without checking for similar threads or Dev info, but...
1. Unless I'm missing something, Mobile Users can't easily access the Dev Tracker through the menus. I mostly use mobile so I actually have the Dev Tracker saved as a bookmark and access it from a different tab than regularly browsing the forums. That's a workaround, but inferior to being able to access Dev Tracker through the regular forum menus. (If I'm missing something besides "use the full site", please let me know!)
2. The Official Website and in-game announcements seemed pretty slow to update compared to the Forums when it came to the Undaunted Event. I've done enough with website management to know that it's probably not as simple as it seems to update with a cancellation notice, but that's definitely an area to highlight for improvements as future events are likely to need changes and extensions unless PC/EU is fixed for real.
Again, I like the improvements to communication. I'd rather have more frequent, if somewhat disappointing updates than be left in ignorance to fear the worst. Keep it up, ZOS!
Nice to see that someone else is noticing this as well. As you say, I've never seen this kind of communication before from ZOS, I I hope they'll keep it up.
Sandman929 wrote: »Let me know if ZOS ever says something about stuck in combat or Undo not working.