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Dungeon Delver Costume

JerzeeDevil
JerzeeDevil
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When will it be fixed, or can I have my Crowns back? (To possibly purchase it again in the future...But whatever)

jerzeedevil.com

If looks could kill, then Death would be my name.

Daggerfall's Mightiest- PS4 NA
Wardens of Morrowind-PS4 NA
Cyrodiil Death Squad- PS4 NA/EU

  • Jack_TheImpaler
    Jack_TheImpaler
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    Agree those that bought it should be compensated for not being able to use what they paid for.
  • Pajor
    Pajor
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    I agree. That was 18.99 I spent for no reason.
    Edited by Pajor on November 20, 2019 2:41PM
  • molecule
    molecule
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    Refund Crowns ?

    XJONz9E.gif
  • MartiniDaniels
    MartiniDaniels
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    Plz no. This might cause even more havoc and new bugs in group finder tool.
  • LMar
    LMar
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    Why was it disabled?
    "If a stick of fish is a fish stick, it will stick like other fish sticks stick"
    "Taller races now sit in chairs correctly"
  • Acrolas
    Acrolas
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    If you unwilling to be patient (or you purchased it because of the exploit), then open a support ticket.
    signing off
  • JerzeeDevil
    JerzeeDevil
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    Acrolas wrote: »
    If you unwilling to be patient (or you purchased it because of the exploit), then open a support ticket.

    Please do not derail this thread. I already opened a ticket.

    Move along please, with the nonsense.
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • ZOS_Nith
    ZOS_Nith
    admin
    Hi all, for those who haven't seen it, the community team posted an update here on the dungeon explorer costume. It's only temporarily disabled. You'll be able to wear it once fixed.
    Staff Post
  • Acrolas
    Acrolas
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    Please do not derail this thread. I already opened a ticket.

    Move along please, with the nonsense.


    It's not derailing. Undoing the entire thing affects all transactions, including gifting.
    So it's not going to be a mass action. Individuals who cannot wait can contact support.
    signing off
  • Pajor
    Pajor
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    Hopefully the fix wont be like months away
  • Jack_TheImpaler
    Jack_TheImpaler
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    I think the reason the OP is asking is because, whilst you have said it is only temporarily disabled, you haven't specified when it will be enabled again. One Day? One Week? One Month?
  • JerzeeDevil
    JerzeeDevil
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    I think the reason the OP is asking is because, whilst you have said it is only temporarily disabled, you haven't specified when it will be enabled again. One Day? One Week? One Month?

    Correct. No time frame is similar wording to Midyear Mayhem, Undaunted Celebration etc.

    I'd rather have my Crowns back.

    Nothing more, nothing less. The OFFICIAL ANNOUNCEMENT says nothing, really.
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • redlink1979
    redlink1979
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    Klasen wrote: »
    Hopefully the fix wont be like months away

    It will be fixed asap. Crown store is REALLY important to ZOS. lol

    @JerzeeDevil Official announcement just lets us know that we need to sit tight and... Wait. lol
    Edited by redlink1979 on November 20, 2019 3:20PM
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
    • Sons of the Night Mother | VforVendetta | Grownups Gaming EU | English Elders [PS][EU] 2360 CP
    • Daggerfall's Mightiest | Eternal Champions | Legacy | Tamriel Melting Pot [PS][NA] 2190 CP
    • SweetTrolls | Spring Rose | Daggerfall Royal Legion | Tinnitus Delux [PC][EU] 2345 CP
    • Bacon Rats | Silverlight Brotherhood | Canis Root Tea Party | Vincula Doloris [PC][NA] 2090 CP
  • idk
    idk
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    Agree those that bought it should be compensated for not being able to use what they paid for.

    While it would be nice for those who purchased the costume to know when the fix will go out there is no reason for those players to be compensated since we should be able to use the costumes once the issue is resolved. So they will be able to use what they paid for.
  • Araneae6537
    Araneae6537
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    I think the reason the OP is asking is because, whilst you have said it is only temporarily disabled, you haven't specified when it will be enabled again. One Day? One Week? One Month?

    Correct. No time frame is similar wording to Midyear Mayhem, Undaunted Celebration etc.

    I'd rather have my Crowns back.

    Nothing more, nothing less. The OFFICIAL ANNOUNCEMENT says nothing, really.

    As @Acrolas already said, if you would rather have your Crowns back, submit a support ticket on the website.
  • Michae
    Michae
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    ZOS_Nith wrote: »
    Hi all, for those who haven't seen it, the community team posted an update here on the dungeon explorer costume. It's only temporarily disabled. You'll be able to wear it once fixed.

    The update doesn't really say anything. Can't you give some time frame at least once? ;)
    "I bear the cruel weight of certainty. Total, absolute, relentless certainty. People rarely comprehend the luxury of doubt... the freedom that comes with indecision. I envy you."
    Sotha Sil

    @Michae PC/EU
  • redlink1979
    redlink1979
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    @Michae Don't worry. It will be fixed asap. Crown store is REALLY important to ZOS.
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
    • Sons of the Night Mother | VforVendetta | Grownups Gaming EU | English Elders [PS][EU] 2360 CP
    • Daggerfall's Mightiest | Eternal Champions | Legacy | Tamriel Melting Pot [PS][NA] 2190 CP
    • SweetTrolls | Spring Rose | Daggerfall Royal Legion | Tinnitus Delux [PC][EU] 2345 CP
    • Bacon Rats | Silverlight Brotherhood | Canis Root Tea Party | Vincula Doloris [PC][NA] 2090 CP
  • ZOS_Nith
    ZOS_Nith
    admin
    Michae wrote: »
    ZOS_Nith wrote: »
    Hi all, for those who haven't seen it, the community team posted an update here on the dungeon explorer costume. It's only temporarily disabled. You'll be able to wear it once fixed.

    The update doesn't really say anything. Can't you give some time frame at least once? ;)

    While I can't personally provide an update, I'll be sure to pass the request along to the community team.
    Staff Post
  • JerzeeDevil
    JerzeeDevil
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    ErinM31 wrote: »
    I think the reason the OP is asking is because, whilst you have said it is only temporarily disabled, you haven't specified when it will be enabled again. One Day? One Week? One Month?

    Correct. No time frame is similar wording to Midyear Mayhem, Undaunted Celebration etc.

    I'd rather have my Crowns back.

    Nothing more, nothing less. The OFFICIAL ANNOUNCEMENT says nothing, really.

    As @Acrolas already said, if you would rather have your Crowns back, submit a support ticket on the website.

    And as I have already said, I did. If neither of you can read, that is honestly not my problem. The answers I got back from ZOS support were less than promising...Then they stopped replying. So, here we are.

    Thanks though, you helped!
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • JerzeeDevil
    JerzeeDevil
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    Aaand just like that *poof* Magically, I get a new, fresh reply to my Support Ticket!
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • Neoealth
    Neoealth
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    idk wrote: »
    Agree those that bought it should be compensated for not being able to use what they paid for.

    While it would be nice for those who purchased the costume to know when the fix will go out there is no reason for those players to be compensated since we should be able to use the costumes once the issue is resolved. So they will be able to use what they paid for.

    I personally don't Care about the costume as I never bought it ir wanted it. But I can understand those who did buy it wanting some kind of refund or compensation because when you buy something you expect to be able to use it.

    If you went to a restaurant and ordered a meal, then within moments of the dish being served rushed back up your table and snatched the food away, telling you your meal will return back to you sometime in the future, would you expect some kind of money back or compo? That's just an example, could say the same for most purchase.

    People generally don't like their purchased goods being taken from them. It's not that completely out there to expect some kind of good will gesture to keep the customer happy.
  • JerzeeDevil
    JerzeeDevil
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    Common sense, so rare here! I mean, these days*

    Your meal will be ready for you to eat...Soon. ;) TOO FUNNY
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • Pajor
    Pajor
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    That example about the restaurant is exactly how it is right now just with a costume, haha.
  • Odovacar
    Odovacar
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    I feel bad for all those who lost it temporally but I personally thought it is fugly. Hopefully soon everyone!
  • Jayne_Doe
    Jayne_Doe
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    Neoealth wrote: »
    idk wrote: »
    Agree those that bought it should be compensated for not being able to use what they paid for.

    While it would be nice for those who purchased the costume to know when the fix will go out there is no reason for those players to be compensated since we should be able to use the costumes once the issue is resolved. So they will be able to use what they paid for.

    I personally don't Care about the costume as I never bought it ir wanted it. But I can understand those who did buy it wanting some kind of refund or compensation because when you buy something you expect to be able to use it.

    If you went to a restaurant and ordered a meal, then within moments of the dish being served rushed back up your table and snatched the food away, telling you your meal will return back to you sometime in the future, would you expect some kind of money back or compo? That's just an example, could say the same for most purchase.

    People generally don't like their purchased goods being taken from them. It's not that completely out there to expect some kind of good will gesture to keep the customer happy.

    The costume hasn't been taken from anyone - it's just temporarily disabled while they apply a fix. Players can certainly request a refund, but what kind of compensation would you propose? I purchased the costume, and am willing to wait until they fix the exploit - then I'll use it. If I can't wait, then I could request a refund. Simple. What other compensation is needed? Do players actually expect to get some free crowns for the emotional hardship of not being able to use the costume at the present time?
  • Pajor
    Pajor
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    Jayne_Doe wrote: »
    Neoealth wrote: »
    idk wrote: »
    Agree those that bought it should be compensated for not being able to use what they paid for.

    While it would be nice for those who purchased the costume to know when the fix will go out there is no reason for those players to be compensated since we should be able to use the costumes once the issue is resolved. So they will be able to use what they paid for.

    I personally don't Care about the costume as I never bought it ir wanted it. But I can understand those who did buy it wanting some kind of refund or compensation because when you buy something you expect to be able to use it.

    If you went to a restaurant and ordered a meal, then within moments of the dish being served rushed back up your table and snatched the food away, telling you your meal will return back to you sometime in the future, would you expect some kind of money back or compo? That's just an example, could say the same for most purchase.

    People generally don't like their purchased goods being taken from them. It's not that completely out there to expect some kind of good will gesture to keep the customer happy.

    The costume hasn't been taken from anyone - it's just temporarily disabled while they apply a fix. Players can certainly request a refund, but what kind of compensation would you propose? I purchased the costume, and am willing to wait until they fix the exploit - then I'll use it. If I can't wait, then I could request a refund. Simple. What other compensation is needed? Do players actually expect to get some free crowns for the emotional hardship of not being able to use the costume at the present time?

    If you cant equip it or use it after paying, then yes it is taken away until further notice...
  • idk
    idk
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    Neoealth wrote: »
    idk wrote: »
    Agree those that bought it should be compensated for not being able to use what they paid for.

    While it would be nice for those who purchased the costume to know when the fix will go out there is no reason for those players to be compensated since we should be able to use the costumes once the issue is resolved. So they will be able to use what they paid for.

    I personally don't Care about the costume as I never bought it ir wanted it. But I can understand those who did buy it wanting some kind of refund or compensation because when you buy something you expect to be able to use it.

    If you went to a restaurant and ordered a meal, then within moments of the dish being served rushed back up your table and snatched the food away, telling you your meal will return back to you sometime in the future, would you expect some kind of money back or compo? That's just an example, could say the same for most purchase.

    People generally don't like their purchased goods being taken from them. It's not that completely out there to expect some kind of good will gesture to keep the customer happy.

    And they can ask. As long as they are not caught up in whatever administrative action is taken they should be able to get a refund.

    What I quoted was suggesting they should get compensation. Not suggesting they should be allowed to return the items.
  • Araneae6537
    Araneae6537
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    ErinM31 wrote: »
    I think the reason the OP is asking is because, whilst you have said it is only temporarily disabled, you haven't specified when it will be enabled again. One Day? One Week? One Month?

    Correct. No time frame is similar wording to Midyear Mayhem, Undaunted Celebration etc.

    I'd rather have my Crowns back.

    Nothing more, nothing less. The OFFICIAL ANNOUNCEMENT says nothing, really.

    As @Acrolas already said, if you would rather have your Crowns back, submit a support ticket on the website.

    And as I have already said, I did. If neither of you can read, that is honestly not my problem. The answers I got back from ZOS support were less than promising...Then they stopped replying. So, here we are.

    Thanks though, you helped!

    Well, I was trying to indicate that you should do so on the website as there are different means of creating support tickets and it seems that some are more successful than others or you might have submitted it to the wrong category which would make it take longer — all these things have happened. You had not yet indicated that you had been in contact with support at all. I thought maybe you’d like to actually resolve the problem rather than just complain and be rude to those posting anything constructive, my mistake. :unamused:
  • JerzeeDevil
    JerzeeDevil
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    As if the guy you quoted suggesting I bought it to exploit it wasn't being rude,...Or something?

    Any way let's see where it goes from here, but 100% buying something and then having it taken away with future promises is completely BOGUS.

    No baiting, no misdirecting of posts etc., intended.
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • PizzaCat82
    PizzaCat82
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    I'd give it a week or two honestly. They got a lot on their plate right now.
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