I've been having issues with ESO since I bought the game in December 2018. While playing ESO my PC would suddenly crash (this could happen after 4 hours of gameplay but also after only 3 mins). The screen would turn black and I would hear this buzzing sound. The computer would be unresponsive and the only solution was to restart it using the power button. The PC would only crash while playing ESO, though I have to admit I didn’t play much other games besides ESO. However, no other ‘activities’ would cause my PC to crash like this. My computer was brand new at that time.
First I thought the problem was caused by the computer itself. So I stress tested it multiple times using different program’s. No issues were ever detected. At that moment I assumed the problem was caused by the game so I contacted ESO support. They were a great help and we tried multiple solutions over the course of 3 months. I’m not going to list them here but you can assume we tried everything
At the end they said they detected an issue with windows 10. They suggested I contact Windows Support, which I did. However, Windows Support was of no help at all (surprise surprise....).
At that moment (July) I just did a clean install of windows on my computer. Reinstalled my drivers (Radeon R9 series) and ESO. After that the game worked absolutely fine; I had no crashes and the game ran super smooth. Last week, with the new patch, my PC started crashing again while playing ESO…
I reinstalled windows once again hoping that this was once again the solution. However, it was not… The crashes keep occurring. I am no computer expert at all so that’s why I’m reaching out here on the forums. Maybe there are some experts lurking around here that could help me?
It seems to me there is a buildup of microproblems in my PC or ESO (though I highly doubt that) that suddenly reaches a threshold thereby causing my PC to crash this way.
Would love to hear your solutions/theories!
Thx in advance!