not being able to play without making a new char

The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!
JesQu
JesQu
✭✭✭✭
as the title says - i'm not able to log in if i don't make a new char, the game just freezes and doesn't let me in.

it only lets me in when i make a new char.
  • ZOS_Bill
    ZOS_Bill
    admin
    @JesQu

    How many existing characters does this affect and when did this first start happening?

    The first step we recommend taking is to remove any add-ons you're using followed by running a repair through the ESO launcher. If you've already tried these troubleshooting steps please let us know.
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