ZoS Appreciation Thread

Swiftfox_Bouncyface

Hello, I made this thread so we can all here just express our appreciation to Zenimax and their customer service. I personally would love to thank the department responsible for banning/suspending players as well as responsible for sending and information what's the reason behind it. I truly believe the way Zenimax Online Studios handles their customers in this situation is truly breathtaking as me and few of my friends that haven't been playing ESO actively recently just learnt we're suspended when we tried to log in to our accounts, and what's more - received no information what is the reason, how we can appeal or anything else. We received no email information whatsoever and yet we can't do anything, truly marvelous

That said, I can't believe how trash account managment from ZoS side is since we've seen a similar case not so long ago.

Anyway, I hope all responsible have a horrendous day and start paying more attention how other companies handle that. Except Gina, Gina is cool

mayasunrising

VaranisArano

If you actually want help as opposed to complaining and comments of "Uh, huh. You know what you did" from the forum peanut gallery, I suggest you start a ticket with Customer Support and 'll k the ticket number here.

ZOS will not discuss your account suspensions here on the forums. They will only do so via PM or your Support ticket.

If you just want to complain, go for it.

Swiftfox_Bouncyface

VaranisArano wrote: »

If you actually want help as opposed to complaining and comments of "Uh, huh. You know what you did" from the forum peanut gallery, I suggest you start a ticket with Customer Support and 'll k the ticket number here.

ZOS will not discuss your account suspensions here on the forums. They will only do so via PM or your Support ticket.

If you just want to complain, go for it.

I would never expect any discussion. I mean I'd expect a mail with a reason or at least information over a discussion so I think you get the idea

VaranisArano

Swiftfox_Bouncyface wrote: »

VaranisArano wrote: »

If you actually want help as opposed to complaining and comments of "Uh, huh. You know what you did" from the forum peanut gallery, I suggest you start a ticket with Customer Support and 'll k the ticket number here.

ZOS will not discuss your account suspensions here on the forums. They will only do so via PM or your Support ticket.

If you just want to complain, go for it.

I would never expect any discussion. I mean I'd expect a mail with a reason or at least information over a discussion so I think you get the idea

Hence starting a Customer Support ticket, where you might actually get information you want...

Its generally helpful to reference the Ticket # for the mods here, so they can advance your issue through Support if needed.

ZOS_RogerJ

Greetings! We've closed this thread given its non-constructive and baiting nature.