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launcher freezes

Snuttle
Snuttle
Soul Shriven
I can't play this game anymore. my launcher has a Error 209 Patch Manifest error. I can't neither patch nor repair. Support has already my report and msinfo file. I always had the issue that after each patch the launcher would freeze and I had to repair but it would run after that. now nothing works anymore. I am getting really frustrated. I am sending emails back and forth but no help so far.

I run it as administrator, I have it in the white list, I tried without firewall entirely.

Any suggestions?
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