Game crashed on login

vgabor

New type of crash today, when logging onto a character. At the look of it it's the GarbageCollector crashed somewhere in the lua script processing.

Process: eso [70646]
Path: /Applications/Games/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ZeniMax Online Studios Launcher [2313]
Responsible: eso [70646]
User ID: 501

Date/Time: 2019-09-08 17:40:45.970 +0100
OS Version: Mac OS X 10.14.6 (18G95)
Report Version: 12
Bridge OS Version: 3.0 (14Y904)
Anonymous UUID: BADC6FD7-23ED-705B-3B1D-BB3CE68B326B

Sleep/Wake UUID: A9DFAB5B-084D-47B3-BD8A-0D69C174D20F

Time Awake Since Boot: 260000 seconds
Time Since Wake: 6300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [70646]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.zenimaxonline.eso 0x000000010de52ef7 hks::HashTable::getByString(HksObject) const + 47
1 com.zenimaxonline.eso 0x000000010de54d2a hks::GarbageCollector::markTable_extend(hks::HashTable*, hks::VisitData_Header*, unsigned long) + 72
2 com.zenimaxonline.eso 0x000000010de54efd hks::GarbageCollector::markUserdata_extend(hks::UserData*, hks::VisitData_Header*, unsigned long) + 143
3 com.zenimaxonline.eso 0x000000010de55a21 hks::GarbageCollector::markTable_common(hks::HashTable*, hks::VisitData_Table*, unsigned long) + 221
4 com.zenimaxonline.eso 0x000000010de54717 hks::GarbageCollector::increment(lua_State*, hks::GC_Call_Type, int) + 745
5 com.zenimaxonline.eso 0x000000010de622fd hks::getTableMemory(lua_State*, unsigned long, unsigned long, unsigned long, void**) + 54
6 com.zenimaxonline.eso 0x000000010de3e0cf hks::HashTable::Create(lua_State*, unsigned int, unsigned int) + 167
7 com.zenimaxonline.eso 0x000000010ff4a5a8 int hks::execute<(HksBytecodeSharingMode)0>(lua_State*, hksInstruction const*, int) + 4604
8 com.zenimaxonline.eso 0x000000010de6b15a hks::vm_call_internal(lua_State*, void*, int, hksInstruction const*) + 1176
9 com.zenimaxonline.eso 0x000000010de6b3ac hks::runProtected(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 99
10 com.zenimaxonline.eso 0x000000010de3167a hksi_lua_pcall(lua_State*, int, int, int) + 84
11 com.zenimaxonline.eso 0x000000010de1b776 ZoLuaVM::CallFunction_vararg_internal(int, int, char const*, __va_list_tag*) + 1854
12 com.zenimaxonline.eso 0x000000010de1ba50 ZoLuaVM::CallFunction(int, char const*, ...) + 130
13 com.zenimaxonline.eso 0x000000010de12fa0 ScriptEventManager::ProcessEventBucket(ZoArray<ScriptEventManager::EventRegistration, 1024u, false> const&, ScriptEvent&) + 98
14 com.zenimaxonline.eso 0x000000010de1300d ScriptEventManager::ProcessEvent(unsigned int, ScriptEvent&) + 85
15 com.zenimaxonline.eso 0x000000010b0a588d PublicAllIngamesEventHandler::ProcessScriptEvent(ScriptEventManager*, unsigned short, ZoReadBuffer&) const + 99
16 com.zenimaxonline.eso 0x000000010de153cc ScriptEventQueue::ProcessEvents(ScriptEventManager*, ZoArray<bool, 1024u, false> const&, char const*) const + 174
17 com.zenimaxonline.eso 0x000000010de15118 ScriptEventQueue::ProcessEvents(ScriptEventManager*, char const*) const + 108
18 com.zenimaxonline.eso 0x000000010c318114 ZoGui::GuiInstance::Update(unsigned int) + 250
19 com.zenimaxonline.eso 0x000000010a9724c5 EsoGui::Update(unsigned int) + 35
20 com.zenimaxonline.eso 0x000000010aecbac2 GuiManager::Update() + 410
21 com.zenimaxonline.eso 0x000000010b3a58f4 ZosClient::OnUpdate() + 984
22 com.zenimaxonline.eso 0x000000010a9b3530 OSUpdate() + 20
23 com.zenimaxonline.eso 0x000000010a9b583c -[GameClient macRun] + 269
24 com.zenimaxonline.eso 0x000000010a9b619a -[GameClient platformMainLoop] + 2164
25 com.zenimaxonline.eso 0x000000010a9b54d3 -[GameClient mainLoop] + 61
26 com.zenimaxonline.eso 0x000000010a9b53db -[GameClient applicationDidFinishLaunching:] + 668
27 com.apple.CoreFoundation 0x00007fff34643b96 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
28 com.apple.CoreFoundation 0x00007fff34643b10 ___CFXRegistrationPost_block_invoke + 63
29 com.apple.CoreFoundation 0x00007fff34643a7a _CFXRegistrationPost + 404
30 com.apple.CoreFoundation 0x00007fff3464bf28 ___CFXNotificationPost_block_invoke + 87
31 com.apple.CoreFoundation 0x00007fff345b48b4 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1642
32 com.apple.CoreFoundation 0x00007fff345b3c67 _CFXNotificationPost + 732
33 com.apple.Foundation 0x00007fff36839aab -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
34 com.apple.AppKit 0x00007fff31bddfc4 -[NSApplication _postDidFinishNotification] + 312
35 com.apple.AppKit 0x00007fff31bdd917 -[NSApplication _sendFinishLaunchingNotification] + 208
36 com.apple.AppKit 0x00007fff31bdba6b -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 552
37 com.apple.AppKit 0x00007fff31bdb6bb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688
38 com.apple.Foundation 0x00007fff36883700 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 286
39 com.apple.Foundation 0x00007fff3688357d _NSAppleEventManagerGenericHandler + 102
40 com.apple.AE 0x00007fff35805397 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 1815
41 com.apple.AE 0x00007fff35804c29 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 41
42 com.apple.AE 0x00007fff35804b01 aeProcessAppleEvent + 414
43 com.apple.HIToolbox 0x00007fff338488b7 AEProcessAppleEvent + 54
44 com.apple.AppKit 0x00007fff31bd7abd _DPSNextEvent + 1935
45 com.apple.AppKit 0x00007fff31bd648b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
46 com.apple.AppKit 0x00007fff31bd05a8 -[NSApplication run] + 699
47 com.zenimaxonline.eso 0x000000010a9b6f42 main + 200
48 libdyld.dylib 0x00007fff605353d5 start + 1

ZOS_Bill

@vgabor

Are you currently using any add-ons while playing ESO?

If so, try disabling or removing them as this could be one reason for this crash when logging in.