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Still Getting Random CTDs

XIIICaesar
XIIICaesar
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I'm still getting random CTDs. Sometimes there's a bug report prompt, somtimes there isn't It happens when logging in with a character. It's happened when exiting the place in Riften that has the alchemy/outfit stations. It's happening in Cyrodiil to me & other in a PvP guild I'm in. I thought this was fixed & one of the reasons the incremental patch for Monday was released last week instead.

PC NA
  • XIIICaesar
    XIIICaesar
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    I've now had several CTDs when logging in on characters. Load screen disappears, zone/city music starts playing, but instead of loading into the zone/city I get a black screen w/ a bug submission window prompt.
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    If it helps to escalate the issue, I'm also receiving what appears to be random CTDs at what appears to be an abornomal frequency.

    Internet connection appears fine - ping's good, other services appear to be running without a hitch - and I'm not doing anything specific that would appear to cause a CTD. They do appear largely random.
  • idk
    idk
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    For both of you I suggest creating a ticket with tech support. https://help.elderscrollsonline.com/

    There is a report our launchers can run that if they ask you to run it and send it to them it may help them figure it out, besides normal tech support stuff.

    BTW, make sure to restart your PC to see if that rectifies it. Also, test it with all addons off. Zos will likely suggest this as well since they do not support addons.
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    idk wrote: »
    For both of you I suggest creating a ticket with tech support. https://help.elderscrollsonline.com/

    There is a report our launchers can run that if they ask you to run it and send it to them it may help them figure it out, besides normal tech support stuff.

    BTW, make sure to restart your PC to see if that rectifies it. Also, test it with all addons off. Zos will likely suggest this as well since they do not support addons.

    I've already done all of what you've described (and more), at least in terms of basic debugging, but I've also taken your suggestion & filed a ticket. Thanks!
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