Crash and Lock-ups

ookami007

Since Friday, my wife and I are both experiencing lock-ups and crashes. I can't find any commonality between them, it seems random.

ookami007

ookami007 wrote: »

Since Friday, my wife and I are both experiencing lock-ups and crashes. I can't find any commonality between them, it seems random.

I forgot to mention, we're both running Alienware gaming laptops and I've noticed that the laptops are getting much hotter since the patch.

Both of us have the latest nvidia drivers.

ZOS_Bill

@ookami007

Are these crashes happening while in Cyrodiil or in battlegrounds?

As you're both playing on laptops, there is specific troubleshooting in the articles below that can help stop these crashes from happening.

• What do I do if ESO is having performance issues on my laptop?
• What do I do if The Elder Scrolls Online is crashing with my mobile graphics card?

Please let us know if either of these two articles help.