Having to submit a code from an email every time I access my account

Sylvermynx

This never used to happen. In the last few weeks however, every time I access my account page or the online store page, I get the popup that I'm accessing the page from a new computer or browser, and have to wait for an email with the code to input. It's not a new machine. It's not a new browser. It IS a new internet connection (through HughesNet instead of Wildblue), but this only started happening about three weeks ago, and I've had the new internet for two months.

Is there something I should be doing backend in the browser or my machine to stop this happening over and over?

ArchMikem

When it says a new device or browser, it really means a different IP Address. Might be due to your new provider.

HiLyfe808

Ya i have the same thing happening to me.

MasterSpatula

Yeah, I've only ever accessed my account through one computer, and I get this error every time. And I've been on the same ISP since 2011. But I don't access my account all that often, so I think the authorization expires.

Sylvermynx

@ArchMikem - does the IPV6 IP change every time you disable the network connection? I don't leave it on overnight, as there's no reason to let it access whatever it's accessing when I'm not using it: it's apparently talking to the satellite even if the computer is off, which uses bandwidth, very stupid.... of course, if all my bw goes bye-bye, I'd have to buy tokens from HughesNet in order to have bw to use....