Since the latest patch I haven't been able to get past character selection screen. After choosing a character, I immediately get an error notification ("An error has occurred. Please wait a few minutes and log in again."), without a specific error code. I have removed all add-ons completely and that didn't help.
I have sent a ticket days ago, both still "waiting on agent".
I haven't been able to access the game for three days. I'm not usually fussy about in-game issues, but not being able to access the game at all (and while having a subscription) is starting to set me off.
Any ideas what the issue might be?