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ZOS!!!!! Give me back my dummy
After the patch on monday my trial dummy that costed 6k crown has vanished into air.
I sent multible mails to game support in game and out of game, but the only response i got this far was:
"Step 1: Check the “junk” tab to see if they were filtered. You may have accidentally flagged your item as “junk”.
Step 2: Disable any add-ons to see if they may be affecting your UI if you are on PC/MAC. Add-ons, by design, interfere with the game’s UI and can sometime cause display issues.
Step 3: Check vendors to confirm that you did not accidentally sell the item.
Step 4: Check your guilds to make sure that you did not deposit the items into a guild bank by accident."
Its a trialdummy! it cannot be in my craftbag or in my guildbank. Are you guys joking?
When paying many k crowns for an item and you guys take it awey and i need to use alott of time to write to the support and just get *** answear back, it is really triggering.
Start to take your costumers more seriusly, it is not accaptable with stupid answears like this and that you dony take your costumers seriusly.
It is time to stopp fooling around and give me my dummy back!
I sent multible mails to game support in game and out of game, but the only response i got this far was:
"Step 1: Check the “junk” tab to see if they were filtered. You may have accidentally flagged your item as “junk”.
Step 2: Disable any add-ons to see if they may be affecting your UI if you are on PC/MAC. Add-ons, by design, interfere with the game’s UI and can sometime cause display issues.
Step 3: Check vendors to confirm that you did not accidentally sell the item.
Step 4: Check your guilds to make sure that you did not deposit the items into a guild bank by accident."
Its a trialdummy! it cannot be in my craftbag or in my guildbank. Are you guys joking?
When paying many k crowns for an item and you guys take it awey and i need to use alott of time to write to the support and just get *** answear back, it is really triggering.
Start to take your costumers more seriusly, it is not accaptable with stupid answears like this and that you dony take your costumers seriusly.
It is time to stopp fooling around and give me my dummy back!
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WuffyCerulei✭✭✭✭✭
✭✭✭✭That really sucks
I hope ya get it. Have you checked your other toons, if maybe you bought it on one of them? If it was in your house, then that REALLY sucks. "Buzz Lightyear toy isle shot" Stormcalling/Animal Companions/Assassination PVP build hater
Bring Back Pure Class Build Power0 -
Yeah it was standing in my house. I logged of before the patch and it was in front of me, i logged back after the patch on monday and it has disappeared.0
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satanio✭✭✭✭YES! and while we're on it add it to WRIT VOUCHER VENDOR omg!
Seriously, have you checked if that stupid earthgore isnt under the floor or smthin?
Edited by satanio on June 14, 2019 2:33PM2 -
Tigerseye✭✭✭✭✭
✭✭✭If you haven't done so already, try looking in your Retrieve menu, in the housing editor.
Most of the time lost items have been accidentally placed behind a wall, or (as satanio says) under the floor.
All it takes is a couple of accidental, absent-minded clicks, while still on the housing editor and you can lose something like that.
Edited by Tigerseye on June 15, 2019 7:49AM0 -
Tigerseye✭✭✭✭✭
✭✭✭...and to ZoS - please add this advice to your list of possible solutions, in your auto-response.
Your customers shouldn't have to be telling other customers, who have already put in a ticket, this on your behalf.Edited by Tigerseye on June 15, 2019 7:52AM0