ZOS_GinaBruno wrote: »As some of you have noticed, we were able to roll out the updated ESO patcher for Catalina this afternoon. If you have not yet updated to Catalina, simply launch the ESO patcher and it will update on its own; you can then update to Catalina without impacting your ability to play ESO.
If you have already updated to Catalina, you'll need to delete the existing ESO patcher and reinstall it. Please visit this page for the exact steps to reinstall the latest patcher.
As for the white screen issue called out, we are aware of that and are working on getting it fixed. As someone else called out, you can try deleting the UserSettings as a temporary workaround. We know this isn't ideal, though, and are working to get it fixed as quickly as possible.
ZOS_GinaBruno wrote: »As some of you have noticed, we were able to roll out the updated ESO patcher for Catalina this afternoon. If you have not yet updated to Catalina, simply launch the ESO patcher and it will update on its own; you can then update to Catalina without impacting your ability to play ESO.
If you have already updated to Catalina, you'll need to delete the existing ESO patcher and reinstall it. Please visit this page for the exact steps to reinstall the latest patcher.
As for the white screen issue called out, we are aware of that and are working on getting it fixed. As someone else called out, you can try deleting the UserSettings as a temporary workaround. We know this isn't ideal, though, and are working to get it fixed as quickly as possible.
For the white screen issue, I run full screen windowed and hit CMD-M twice and it "fixed" it so I could type in login credentials. Seems much safer than deleting settings.
ZOS_GinaBruno wrote: »As some of you have noticed, we were able to roll out the updated ESO patcher for Catalina this afternoon. If you have not yet updated to Catalina, simply launch the ESO patcher and it will update on its own; you can then update to Catalina without impacting your ability to play ESO.
If you have already updated to Catalina, you'll need to delete the existing ESO patcher and reinstall it. Please visit this page for the exact steps to reinstall the latest patcher.
As for the white screen issue called out, we are aware of that and are working on getting it fixed. As someone else called out, you can try deleting the UserSettings as a temporary workaround. We know this isn't ideal, though, and are working to get it fixed as quickly as possible.
For the white screen issue, I run full screen windowed and hit CMD-M twice and it "fixed" it so I could type in login credentials. Seems much safer than deleting settings.
ZOS_GinaBruno wrote: »As some of you have noticed, we were able to roll out the updated ESO patcher for Catalina this afternoon. If you have not yet updated to Catalina, simply launch the ESO patcher and it will update on its own; you can then update to Catalina without impacting your ability to play ESO.
If you have already updated to Catalina, you'll need to delete the existing ESO patcher and reinstall it. Please visit this page for the exact steps to reinstall the latest patcher.
As for the white screen issue called out, we are aware of that and are working on getting it fixed. As someone else called out, you can try deleting the UserSettings as a temporary workaround. We know this isn't ideal, though, and are working to get it fixed as quickly as possible.
Greenleaf27 wrote: »I have the same as the person above if I use the launcher, crashes at character select, if I start straight from the eso folder it does load without crashing, but I am met with the spinning screen, the usual fix to check uncheck the accessibility options does not work as it will not allow me to uncheck ESO- and therefore recheck it as normal, it only lets me do it on the launcher one, I can't get rid of the spinning screen, either way can't play.
Currently accessing the game on the windows partition
ZOS_DaryaK wrote: »The issue with the white screen is being worked on. In the meantime, @Jeth found this work around which seems to have worked for others as well. Please give it a try and let us know if it works for you.For the white screen issue, I run full screen windowed and hit CMD-M twice and it "fixed" it so I could type in login credentials. Seems much safer than deleting settings.
sue.whinhillub17_ESO wrote: »Go back into your SECURITY>ACCESSIBILITY panel. Below the panel is a "+" and "-" Use the "-" to delete the ESO game client from that permissions screen, then use the "+" to add it back in. When you hit "+" it will open finder window then select the ESO game directly from the ZOs folder in your Applications.
Thank you so much for this - I was at my wit's end when I was still spinning after reinstalling the launcher!
Thank you Mac for making it so much easier to apply / deny accessibility to apps
ZOS_DaryaK wrote: »The issue with the white screen is being worked on. In the meantime, @Jeth found this work around which seems to have worked for others as well. Please give it a try and let us know if it works for you.For the white screen issue, I run full screen windowed and hit CMD-M twice and it "fixed" it so I could type in login credentials. Seems much safer than deleting settings.
demerdecanswrath wrote: »Dedicated Mac devs need to work on eso.app. Fix the window controls, the I/O, the permissions .. everything!
Greenleaf27 wrote: »I have the same as the person above if I use the launcher, crashes at character select, if I start straight from the eso folder it does load without crashing, but I am met with the spinning screen, the usual fix to check uncheck the accessibility options does not work as it will not allow me to uncheck ESO- and therefore recheck it as normal, it only lets me do it on the launcher one, I can't get rid of the spinning screen, either way can't play.
Currently accessing the game on the windows partition
Last Update. Solved.
It has to do with 3 Lines in the User Settings.txt (but simply to remove the file doesn't work)
I had this values on these params:
SET PreferMaximizedWindow "1"
SET PreferExclusiveFullscreen "1"
SET FULLSCREEN_v5 "2"
After changing all to Zero, Eso launches normal. So, don't try to run it in FullScreen.
Regards
Chris