Support Ticket

Maintenance for the week of April 21:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 21, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· Xbox: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· PlayStation®: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Update 46 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/676794
ganzaeso
ganzaeso
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I understand that response to support tickets are generally not immediate, but I was wondering how long should I be waiting for a response/acknowledgment of the ticket before worrying?

basically looking for a "Hey we see your ticket and are currently working on a solution."

@ZOS_BillE @ZOS_GinaBruno @ZOS_JessicaFolsom
(Math before coffee, except after 3, is not for me)
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