Support Ticket

ganzaeso

I understand that response to support tickets are generally not immediate, but I was wondering how long should I be waiting for a response/acknowledgment of the ticket before worrying?

basically looking for a "Hey we see your ticket and are currently working on a solution."

@ZOS_BillE @ZOS_GinaBruno @ZOS_JessicaFolsom

ZOS_Bill

@ganzaeso

We have just sent you a message regarding your open support ticket.

ganzaeso

Thank You