We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Issue with account creation for an ESO account.
Created an ESO account with my email address when trying to set up ESO. Upon attempting to log in with the account created, the client states that the account does not exist.
When attempting to create an account with the email address that the original account was created with, the game and website state that an account already exists with the email used to create the original account and I am able to request the ability to change passwords and log into the forum with the account but I am unable to log into ESO itself due to the account not existing.