Maintenance for the week of December 1:
• PC/Mac: No maintenance – December 1
• NA megaservers for patch maintenance – December 3, 3:00AM EST (8:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 3, 8:00 UTC (3:00AM EST) - 17:00 UTC (12:00PM EST)
Waiting for Agent 8 days incident 190501-005389
I have put a incident into customer service 8 days ago it says 96hours 4 days max !! I have emailed on the 5th day and yesterday the 7th day it is now 8 days with no answer please can someone from Zos/customer services contact me .