Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Waiting for Agent 8 days incident 190501-005389
I have put a incident into customer service 8 days ago it says 96hours 4 days max !! I have emailed on the 5th day and yesterday the 7th day it is now 8 days with no answer please can someone from Zos/customer services contact me .