Just had a horrible dungeon experience...

Esoriel

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

SoLooney

You learned the hard way about dlc dungeons

So I suggest you run the base dungeons before you try the dlc ones

anitajoneb17_ESO

SoLooney wrote: »

You learned the hard way about dlc dungeons

So I suggest you run the base dungeons before you try the dlc ones

But unless you choose the "FG1" way, random normal is... random. The extra XP is made for people wishing to collect XP - like the OP. Making normal DLC dungeons too hard for newbies is a big design mistake, I don't know how else to see it.

ProfessorKittyhawk

That's why it's good to join a guild who runs that sort of content so you can maybe run one of the harder dungeons with someone who has run them before and can teach you the mechanics and have the patience to give constructive criticism and advice when you die or wipe. PUGs don't tend to be kind to new players, just people wanting a quick run for their loot.

MartiniDaniels

Majority of DLC dungeons are of fine difficulty for newbies, in normal. I'll say it's just Moonhunter keep and Frostvault which require at least couple of experienced people to complete them even in normal.

therift

An option to exclude DLC dungeons from Random Dungeon Finder is one of the most frequently requested improvements to PvE group content.

Your experience is a perfect example for why an exclusion option should be implemented in the next Update.

The sad result is that a returning player had a terrible experience shortly after deciding to give ZoS's product a second chance. In any other industry, this would be considered negligent management of customer satisfaction.

The video game industry has much to learn. Every major publisher has made at least one major rookie blunder in the past year alone. It's as if they operate their businesses in a vacuum from the rest of the planet.

Wifeaggro13

Esoriel wrote: »

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

Go get proper hear crafted 75% of your performance will be based on this

therift

Wifeaggro13 wrote: »

Esoriel wrote: »

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

Go get proper hear crafted 75% of your performance will be based on this

Gear is irrelevant when a player returns to the game after a long break, uses the game's grouping tool, and is placed in content that requires recent, extensive experience with the game's mechanics.

This is not WoW. You cannot be carried by gear.

spacebandit

First time I did frostvault was on normal with 4 dps. We died several times but completed it.
Cp will come fast and all normals will be easy to you.

Usually on normal anything 1 or 2 good players can carry a group. Sounds like you just got replacements that were just like you. New and learning.

Slunksters

I'm confused about one thing. One shot mechanics in normal frostvzault ?

When? Where? Unless talking about jumping off the ledge on the final boss, not going into skeever phase on the same boss, normal has nothing hiting that hard.
Did you use food ?

Slunksters

spacebandit wrote: »

First time I did frostvault was on normal with 4 dps. We died several times but completed it.
Cp will come fast and all normals will be easy to you.

Usually on normal anything 1 or 2 good players can carry a group. Sounds like you just got replacements that were just like you. New and learning.

First time I did frostvault was on release day in a vet blind run xD took us ages because the laser boss was glitched and the shield wouldn't work lost of the time and the lazers would just kill us through it.

Slunksters

One thing I fully agree with you is those 2 last dungeon are mechanic heavy.

Esoriel

therift wrote: »

An option to exclude DLC dungeons from Random Dungeon Finder is one of the most frequently requested improvements to PvE group content.

Your experience is a perfect example for why an exclusion option should be implemented in the next Update.

The sad result is that a returning player had a terrible experience shortly after deciding to give ZoS's product a second chance. In any other industry, this would be considered negligent management of customer satisfaction.

The video game industry has much to learn. Every major publisher has made at least one major rookie blunder in the past year alone. It's as if they operate their businesses in a vacuum from the rest of the planet.

I completely agree. I wouldn't have even known it to be a good idea for me to exclude a dungeon from it even if I could because I had not experienced a dungeon too hard for me yet. It just felt like I was pushed into the major league while still in training and experiencing the easier stuff. Since me and my friend have started playing our most common complaint about the game in any given situation has been lack of information and us saying things like "how were we supposed to know that" or "I wish we knew that before getting into this" and things like that.

Riejael

I heavily believe that all normal dungeons are capable of being done by anyone 10-CP160.

However... that is going by the assumption that level and gear for the most part don't really play as much as a factor in normal. If you are an inexperienced player, or like the OP, where you have bit of time off the game. Some of the DLC dungeons could be a bit rough.

So I don't like the idea of limiting by level or CP level. I mean if I have 1200 CP and gold BiS gear, take a break for a year and play one of the new DLC dungeons that came out while I was away. I'd likely see some issues.

I wouldn't mind seeing a new queue system. Where you can get daily rewards for normal vanilla dungeons, and again from DLC dungeons. Cause I don't know about you all, but seeing Fungal Grove, Wayrest Sewers, and Elden Hollow for the upteenth time is a bit annoying since the way group finder works.

With two queues it would diversify the dungeons a bit more.

Artim_X

anitajoneb17_ESO wrote: »

SoLooney wrote: »

You learned the hard way about dlc dungeons

So I suggest you run the base dungeons before you try the dlc ones

But unless you choose the "FG1" way, random normal is... random. The extra XP is made for people wishing to collect XP - like the OP. Making normal DLC dungeons too hard for newbies is a big design mistake, I don't know how else to see it.

The way I see it the extra XP and items gained from running a random dungeon is a reward for those who are willing to deal with any dungeon they are given. For instance, an experienced dungeoneer who is leveling up their main, alt, or new skills. Also purple arcane willpower jewelry used to sell for 10k+ at guild stores.

In my experience normal moonhunter keep is the only one that is overtunned for inexperienced players due to werewolf mobs that one shot just about anyone who isn't prepared.

Jhalin

While an ESO+ opt out would be a decent feature, for now you always have the option of leaving the dungeon. You can spend the 15 minute penalty doing other aspects of the game and then requeue for the daily random afterwards

Alternatively you can ask the group to vote kick you so you incur no penalty and can requeue right away.

DLC dungeons are mechanic heavy and are designed for coordinated groups more than pugs. They’re fun when you’re ready to try something more difficult, not so much when you’re just after quick exp.

SoLooney

anitajoneb17_ESO wrote: »

SoLooney wrote: »

You learned the hard way about dlc dungeons

So I suggest you run the base dungeons before you try the dlc ones

But unless you choose the "FG1" way, random normal is... random. The extra XP is made for people wishing to collect XP - like the OP. Making normal DLC dungeons too hard for newbies is a big design mistake, I don't know how else to see it.

Dungeon finder whether it is random or chosen, is a grab bag. You might get an easy dungeon, you might get a challenging dlc one. And usually pugs are pretty awful so it's usually a bad experience for the entire group

OP can join a guild and run with them or hes gonna have to put up with the random finder.

kratier

yup the DLC dungeons are over complicated, gimmicky 1 shot trash mechanics that are never fun, the tank and healers always quit the second they realize its a dlc dungeon

if you want good themepark dungeons, go play ffxiv

ProfessorKittyhawk

I've had days where I've gotten the same random dungeon two or three days in a row. So it's a crapshoot. There should be an option to turn off DLC dungeons. Most people are just wanting a quick run and gun dungeon like the base game dungeons. Nothing too involved or difficult.

VaranisArano

DLC dungeons can come up in the Daily Random Normal Dungeon anytime once you hit level 45.

If you aren't experienced with running dungeons, I would encourage you to run specific dungeons, starting with the easier ones like Fungal Grotto or Spindleclutch, and working your way up until you feel comfortable with running the DLCs.

Didgerion

Esoriel wrote: »

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

There is a lot of mechanics you need to learn even for the old dungeons.
Queuing up as a healer or a tank is a lot of responsibility imo. You need to know very well the game mechanics, what to agro and when to drop burst heals....otherwise expect lots of wipes.

The best bet is to start with a DPS role. The probability your party will fail will be a lot lower - providing the other 3 team members know what they are doing.

RebornV3x

Also to add to this discussion there's a rare middle ground in this game I find content either way to easy or too hard and that's a problem this doesn't help new players at all.

jmgrant44ub17_ESO

If people start dropping ESO Plus for a few months ZOS will find a way to fix it.

AhPook_Is_Here

I agree, just like life, games should also be a parade of endless victories. They need to find a way to adjust content so it is always appropriate to the skill level of the player. Imagine just giving a 100% damage boost to people who can't figure out how to weave right, that would be great for their experience and enjoyment. collecting player data is easy, and running a buff function off of poor performance would go a long way to fix player dissatisfaction.

quadraxis666

Should experienced vet players not be considered for DLC that they are also paying for?

I understand OP's point of view don't get me wrong, but there's a bunch, and I mean a BUNCH of content in ESO+ that's accessible to inexperienced/new players, eg: Thieves Guild, Dark Brotherhood & Psijic Order questlines, SEVEN additional zones of overland content (Wrothgar, Hew's Bane, Gold Coast, Murkmire, Vvardenfell, Summerset, Clockwork City) the PvPvE zone Imperial City, craft bag, monthly crowns and more.

The Trials, Dungeons & Arenas are the ENDGAME, designed to be hard, designed to be taken on by experienced players.

The last thing this game needs is any more dumbing down because it's "too hard".

It's not too hard, you just aren't good enough for the big challenges yet. Normal mode DLC dungeons are a walk in the park compared to their veteran versions, and thousands of players have still beaten them without difficulty so if you're struggling on normal, you need to work on your own player skill before saying it's the dungeon difficulty that's the problem.

Alinhbo_Tyaka

Jhalin wrote: »

While an ESO+ opt out would be a decent feature, for now you always have the option of leaving the dungeon. You can spend the 15 minute penalty doing other aspects of the game and then requeue for the daily random afterwards

Alternatively you can ask the group to vote kick you so you incur no penalty and can requeue right away.

DLC dungeons are mechanic heavy and are designed for coordinated groups more than pugs. They’re fun when you’re ready to try something more difficult, not so much when you’re just after quick exp.

However on some days if you requeue immediately you can end up in the same group. I've had it happen to me both after leaving a group without penalty because some left before me and after kicking a player. The GP needs to prevent a player from returning to a group they left.

carlos424

DLC dungeons are harder and more mechanic-heavy. But like everything else, once you’ve done it a few times, it will get easier. We’ve all been in this type of situation, while coming up through the ranks. In 6 months you will look back and laugh about this post.

LuxLunae

Esoriel wrote: »

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

Amazing....some many months ago I was queued into a party to do WGT ^_^. It was like 2 new players and me and a another guy who was like 200 cp lvls lower than me... we got to the 3 fire people... I was always the last one standing ... I told them

" Don't worry my first time here was I died and died and died...this place is usually for later..."

Then while I was typing " Don't worry I know we can get passed this part, but there will be a point where we will have to quit...It's best you get experience on these so when you come back you kinda know what to do"....

The person typed in " I QUIT ESO!!! WHY THE HELL WOULD THEY PUT A DUNGEON WHERE NEWER PLAYERS CANT EVEN DO? THIS GAME IS STUPID AND WAS A WASTE OF MY MONEY!!"

Then they logged and I never saw them after that....

I told the other two "well i guess this is where we end it... don't worry though...you are all not at fault...this thing sometimes even gets me and I am at max CP...Don't even tell me about ICP...."

It was soon after that zos put level restrictions on some dungeons (I am almost certain they did..)

AlnilamE

OP, if you are on PC NA, I have a guildie who is running Frostvault normal on his tank regularly to farm the motifs. He is always happy to explain the mechanics of the DLC dungeons and he's got many a group of newbies through Ruins of Mazzatun, Cradle of Shadows and Scalecaller Peak.

Jeremy

Esoriel wrote: »

I started playing ESO again about 3 weeks ago after not having played for 5 years. I didn't play very much and for long when then game came out so I am still a new player to the game. I have been really enjoying the game since coming back. So much so that I decided to get ESO Plus a couple days ago. I was about 20 CP behind my friend and wanted to do a few dungeons to try to catch up to their level. I have done a few dungeons so far and feel like they are on the right level as my character and what I am ready for at this point. This morning I logged in and qued for a random normal dungeon as healer and got Frostvault and then everything went down hill from there. Once I got to the first boss I quickly felt like I was put into a situation I was nowhere near ready for. I died several times to 1 hit attacks which is never fun at all and after a few attempts 3 people left and we had to reform the group. After the group reformed we were able to kill the boss and move on. At the second boss it was even worse for me. I died several times again instantly and just decided I was not supposed to be here at my current player experience so I left. I had asked the group why the bosses are this hard and had explained that I am a new player and feel like these bosses are way out of my league. They said that new DLC dungeons are always harder than original content. My concern to that is how is that supposed to work out with new players who have ESO Plus and access to these dungeons? I que'd for a random dungeon thinking I would get something on the level as the other dungeons I have done so far and instead got put into a situation I was in no way ready for. I didn't feel like I should be there at all and felt like it was content for more experienced players. Is this something people have brought to light? I don't understand why a new dungeon on normal difficulty should be THAT much harder than older dungeons just because its new. Making them more fun and entertaining sure, but that much harder I think at least for new players is not right. I feel like the difficulty of normal dungeons regardless if they are new content should not make players feel like they are in a situation that is out of their league.

I just wanted to share my experience and see if other new players have experienced the same thing. I have really enjoyed the game since I came back but I have noticed a few things along the journey that I feel need to be improved or changed.

This is why DLC and none-DLC dungeons need to be separated in two different categories.

But in direct response to your OP - Frostvault is just a horrible dungeon period. It seems intentionally designed to annoy you.

Smasherx74

Get a meta build and learn the mechanics of the dungeon.