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My friends account does not work

GeorgeBlack
GeorgeBlack
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Hi ppl.

My friend got ESO on steam back in 2016.
The game has dissapeared from his steam library.
This means that he cannot run ESO. Steam does not help. Is there any way my friend can get direct customer support instead of troubleshooting options?

I made an ingame request for support but was told that he needs to make contact.
Link please?
Edited by GeorgeBlack on April 18, 2019 12:47PM
  • Turelus
    Turelus
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    Does he have an account for the game? If so should be able to log in here: https://help.elderscrollsonline.com

    After that you can submit tickets for support. Otherwise have your friend make a post on the forums under help sections and someone from ZOS might be able to reach out to them.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
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