Extract Gems Using Extract All Button Missing/Not working

ShadowRukia
ShadowRukia
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So I wasted all my Ouroboros Crown Crates putting them into Gems, I noticed I got no gems from the poisons at all, still at 66 when I started. Is this a bug? will I get gems from bought crown crates? Im worried now not sure if I should buy them or not. can anyone help me? all the poisons are gone and I got no gems from them..
This is the problem im having https://forums.elderscrollsonline.com/en/discussion/396792/crown-gems-missing-after-extraction-using-extract-all-button
Edited by ShadowRukia on April 13, 2019 11:18PM
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