I've had this game a while, played on and off for a couple years, only have like 4 or 5 friends. I dont even know if they play anymore.
I purchased this game for my gf on steam with all the DLC's and i purchased the preorder for Elsweyr for both of us.
We haven't even met in the game and it wont let me add her VIA @UserID
or her Character name so I have no way to connect to her...
I've been trying and checking servers and logging on and off again, to no avail. Apparently even though we are in the same place at the same time, we dont actually exist together, or at all to each other and the NA server.
I spent 100$ to play this entire game with her and its acting like neither of us exist