Cant log into game.

wehrmax91b16_ESO
wehrmax91b16_ESO
Soul Shriven
I cant log into the game. homepage is fine. tells me wrong acc informations. no steam user. around one year not logged in.
made new pw.

greetings.
  • Elsonso
    Elsonso
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    Is there an error number?

    You are sure you are typing your new password correctly? (Have to ask)
    That account does own a copy of ESO, right? (You don't have more than one account for some reason?)

    Have you tried searching the support database? https://help.elderscrollsonline.com/app/home

    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • wehrmax91b16_ESO
    wehrmax91b16_ESO
    Soul Shriven
    Im using same informations to log into the game as im using to log into https://account.elderscrollsonline.com/
    I played ESO befor from this account and even bought it when it released 2014.
    pretty sure im using correct informations. i even copypasted it.

    the message tells me to check informations or if im a steamuser of eso i should try login in via steam. no error#

  • wehrmax91b16_ESO
    wehrmax91b16_ESO
    Soul Shriven
    wait second... im looking for another account as im told this one is a beta acc.
  • wehrmax91b16_ESO
    wehrmax91b16_ESO
    Soul Shriven
    Well. Indeed it was the wrong account. It was a beta account. need to delete it. thanks you ! i might have gave up :D
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